fix problems on Kids Games [iphone]

—— Run into issues on Kids Games ? Get help pending when official support gets back to you!

Kids games for toddlers 2-4

Info:

company: Concolor - Educational learning games for kids & toddlers

: http://concolorgames.com/

Chat with our AI-based Kids games Support

🛠️ Common Kids games Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unable to restore purchases on child account

Fix: 1. Open the app on the child account. 2. Navigate to the settings or account section within the app. 3. Look for an option labeled 'Restore... ⇲

Landing zones are too precise

Fix: 1. Adjust the sensitivity settings if available in the app settings. 2. If no sensitivity settings exist, practice with the landing zones to... ⇲

Audio issue

No sound despite option being turned on

Fix: 1. Check the device's volume settings to ensure it is not muted or set to a low level. 2. Go to the device's Settings > Sounds & Haptics and... ⇲

Sound issues after purchase

Fix: 1. Check the app's sound settings to ensure they are configured correctly. 2. Restart the app and the device to reset any sound issues. 3. E... ⇲

Gameplay issue

Requires near perfect placement for letters

Fix: 1. Encourage children to practice their placement skills gradually. 2. Use visual aids or guides to help them understand where letters shoul... ⇲

Gameplay is limited without payment

Fix: 1. Focus on the free content available and set specific goals for each session to keep gameplay engaging. 2. Encourage children to take brea... ⇲

Payments issue

Limited free content before payment required

Fix: 1. Explore all available free content thoroughly to maximize usage. 2. Set a timer for gameplay to ensure children do not get frustrated wit... ⇲

Math problem unlock key prevents purchase

Fix: 1. Ensure that the payment method linked to the Apple ID is valid and has sufficient funds. 2. Check for any restrictions on the device that... ⇲

Overcharging for app purchase

Fix: 1. Review the app's pricing structure and compare it with similar apps to ensure it aligns with market standards. 2. If you feel the pricing... ⇲

Kids games requires payment to access most features

Fix: 1. Maximize the use of free features by exploring all available options within the app. 2. Set a budget for in-app purchases and prioritize... ⇲

Crashes issue

Kids games crashes or does not open on certain devices

Fix: 1. Ensure the device is running the latest version of iOS. Go to Settings > General > Software Update. 2. Restart the device and try opening... ⇲

UI issue

Images and letters misaligned after upgrade

Fix: 1. Restart the app to see if the issue resolves itself. 2. Check for any updates to the app that may fix alignment issues. 3. If the problem... ⇲

Letter slots do not fit on screen

Fix: 1. Check the device's display settings and ensure it is set to standard mode. 2. Try rotating the device to landscape mode if the app suppor... ⇲

Compatibility issue

Inconsistent performance between iPhone and iPad

Fix: 1. Ensure both devices are running the same version of the app. 2. Check for any iOS updates on both devices and update if necessary. 3. Res... ⇲

Support issue

No real support website available

Fix: 1. Check the app for any in-built help or FAQ sections that may provide assistance. 2. Look for community forums or user groups online where... ⇲