fix problems on Knoxville TVA Employees CU [iphone]

—— Run into issues on Knoxville TVA Employees CU? Get help pending when official support gets back to you!

Knoxville TVA Employees CU

Info:

company: Knoxville TVA Employees CU

: https://www.tvacreditunion.com/contact.html

: www.tvacreditunion.com

Chat with our AI-based Knoxville TVA Employees CU Support

🛠️ Common Knoxville TVA Employees CU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Knoxville TVA Employees CU frequently freezes during login

Fix: 1. Restart the App: Close the app completely by swiping it away from the app switcher. Then, reopen it and try logging in again. 2. Clear C... ⇲

Pending transactions cause confusion

Fix: 1. Review Transaction History: Regularly check your transaction history in the app to understand pending transactions better. This can help... ⇲

Account issue

Inconsistent access to account features

Fix: 1. Check for Updates: Ensure that your app is updated to the latest version, as updates often fix bugs related to feature access. 2. Reinst... ⇲

Difficulties with password resets

Fix: 1. Follow Reset Instructions: Carefully follow the password reset instructions provided in the app or via email. 2. Check Spam Folder: If y... ⇲

UI issue

Mobile check deposit interface is clunky

Fix: 1. Follow Instructions Carefully: Ensure you are following the on-screen instructions for mobile check deposits closely, as missing a step c... ⇲

Changes to transfer page complicate usability

Fix: 1. Familiarize with New Layout: Take some time to explore the new layout and features of the transfer page to understand the changes. 2. Us... ⇲

Error messages during login

Fix: 1. Check Credentials: Double-check your username and password for any typos. Ensure that Caps Lock is off. 2. Reset Password: If you contin... ⇲

Knoxville TVA Employees CU locks users out frequently

Fix: 1. Wait and Retry: If you are locked out, wait for a few minutes before trying to log in again. This can sometimes resolve temporary lockout... ⇲

Facial recognition feature not functioning

Fix: 1. Check Settings: Ensure that facial recognition is enabled in your iPhone settings under 'Face ID & Passcode'. 2. Re-register Face ID: Go... ⇲

Slow issue

Slow loading times

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if performance imp... ⇲

Payments issue

Send money feature often unavailable

Fix: 1. Check App Status: Look for any notifications or alerts within the app regarding maintenance or outages that may affect the send money fea... ⇲