fix problems on Dual Video Chat + Phone Number [iphone]

—— Run into issues on Dual Video Chat + Phone Number? Get help pending when official support gets back to you!

Dual Video Chat + Phone Number

Info:

company: Ningbo Juphoon System Software Co., Ltd.

: https://www.phoneduo.app

: www.phoneduo.app

Chat with our AI-based Dual Video Chat + Phone Number Support

🛠️ Common Dual Video Chat + Phone Number Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Dual Video Chat + Phone Number freezes at certain spots

Fix: 1. Restart the app: Close the Dual Video Chat app completely by swiping it away from the app switcher. Then, reopen the app to see if the fr... ⇲

No group chat option

Fix: 1. Use alternative apps: If group chat is essential, consider using other apps that support group video calls, such as Zoom, Skype, or Whats... ⇲

Audio issue

Hard to hear calls

Fix: 1. Adjust volume settings: Ensure that the volume on your iPhone is turned up during calls. Use the volume buttons on the side of your devic... ⇲

Sound quality could be better

Fix: 1. Check your internet connection: Ensure you have a stable and strong Wi-Fi or cellular connection. Poor connectivity can affect sound qual... ⇲

Notifications issue

Missed notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Dual Video Chat and ensure that notifications are enabled. Make sure 'Allow... ⇲

Security issue

Issues with authentication for temporary use

Fix: 1. Check your internet connection: Ensure you have a stable internet connection when trying to authenticate. 2. Restart the app: Close and... ⇲

Payments issue

Asking for additional money for features

Fix: 1. Review app features: Check the app's description in the App Store to understand which features are free and which require payment. 2. Ex... ⇲

Bugs issue

Name changes unexpectedly

Fix: 1. Check account settings: Go to your profile or account settings within the app to see if there is an option to set or change your display... ⇲

Network issue

Limited texting capabilities over WiFi

Fix: 1. Check Wi-Fi connection: Ensure that your Wi-Fi connection is stable and strong, as poor connectivity can affect texting capabilities. 2.... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.0%

Bad experience

3.5%

Neutral

3.5%

~ from our NLP analysis of 1,946 combined software ratings.

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Private Data Dual Video Chat + Phone Number collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Dual Phone 10000 credits: $1.99 Recharge 10000 credits for the account
US&CA Basic Plan Monthly: $7.99 Basic Plan to United States and Canada
US Number Plan Weekly: $3.99 Number Plan to United States
US&CA Essential Plan Monthly: $4.99 Essential Plan to United States and Canada
Premium Monthly: $9.99 Premium Membership Monthly
1 Line Unlimited Plan Monthly: $4.99 US&CA 1 Line Unlimited Minutes Plan Monthly
Dual Phone 25000 credits: $4.99 Recharge 25000 credits for the account
US Number Plan Monthly: $7.99 Number Plan to United States
Premium Monthly: $9.99 Premium Membership Monthly
Premium Lite Weekly: $2.99 Premium Lite Weekly