fix problems on FSWB [iphone]

—— Run into issues on FSWB ? Get help pending when official support gets back to you!

FSWB Mobile Banking

Info:

company: First Southwest Bank

: https://www.fswb.bank/

: www.fswb.bank

Chat with our AI-based FSWB Support

🛠️ Common FSWB Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Call center does not connect to local branch

Fix: Ensure you are using the correct phone number for your local branch. Check the bank's official website or app for the most up-to-date contac... ⇲

Poor call service clarity

Fix: Try calling from a different location or using a different phone to see if the issue persists. Sometimes, poor reception can affect call cla... ⇲

Account issue

Loss of access to previous statements

Fix: Check if the app has a specific section for 'Statements' or 'Transaction History'. If you cannot find it, try logging into your online banki... ⇲

Slow issue

Slow loading times

Fix: Clear the app's cache by going to your iPhone's Settings > General > iPhone Storage > FSWB Mobile Banking > Offload App. This will remove th... ⇲

Syncing issue

FSWB does not refresh

Fix: Try pulling down on the screen within the app to manually refresh the content. If this does not work, close the app completely by swiping up... ⇲

Payments issue

Unreliable bill payments

Fix: Double-check that you have entered the correct payment details and that your account has sufficient funds. If payments are still failing, tr... ⇲

Freezing issue

Difficult to freeze a card

Fix: Look for a 'Card Management' or 'Security' section within the app. Many banking apps have a feature that allows you to freeze your card dire... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.6%

Bad experience

3.3%

Neutral

3.1%

~ from our NLP analysis of 360 combined software ratings.

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Private Data FSWB collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location