fix problems on ELSA Speak [iphone]

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—— Run into issues on ELSA Speak? Get help pending when official support gets back to you!

ELSA Speak: English Learning
Info:
company: Elsa Corp
: https://elsaspeak.com/en/faqs/
Chat with our AI-based ELSA Speak Support
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Network issue

Voice recording feature has connection errors

Fix: 1. Check internet connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue persist... ⇲

Network connection issues

Fix: 1. Test your network: Use other apps or websites to check if your internet connection is stable. If not, try resetting your router or switch... ⇲

Frequent timeouts

Fix: 1. Check your internet connection: Ensure you have a stable connection. Switch between Wi-Fi and mobile data to see if the issue persists. 2... ⇲
 
Gameplay issue

Scoring system lacks accuracy

Fix: 1. Practice regularly: Use the app consistently to help the scoring system learn your voice better over time. The more you use it, the more... ⇲

Strict scoring in dictionary feature

Fix: 1. Practice pronunciation: Use the app's practice features to improve your pronunciation, which may help in achieving better scores over tim... ⇲
 
Slow issue

Slow loading speed

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > ELSA Speak, and select 'Offload App'. This will clear temporary files and ma... ⇲
 
Freezing issue

ELSA Speak freezes during use

Fix: 1. Restart the app: Force close ELSA Speak and reopen it to see if the freezing issue resolves. 2. Update the app: Check for updates in the... ⇲
 
UI issue

Small font size

Fix: 1. Adjust device settings: Go to Settings > Display & Brightness > Text Size and adjust the slider to increase text size. This may affect th... ⇲
 
Payments issue

Limited free version

Fix: 1. Maximize free features: Explore all available features in the free version to make the most of it. Focus on practicing speaking and liste... ⇲
 
Bugs issue

Technical bugs after updates

Fix: 1. Restart the app: After an update, close and reopen ELSA Speak to see if the bugs resolve themselves. 2. Clear app cache: Go to Settings >... ⇲
 
Customization issue

Inability to switch languages easily

Fix: 1. Check app settings: Go to the app settings and look for language options. Ensure you are selecting the desired language correctly. 2. Res... ⇲
 
Audio issue

Unnatural speaking prompts

Fix: 1. Provide feedback: Use any feedback options within the app to report unnatural prompts, which may help improve future updates. 2. Practice... ⇲
 
Settings issue

Lack of detailed pronunciation instructions

Fix: 1. Utilize available resources: Check if the app has any tutorials or guides on pronunciation that you may have missed. Explore the help sec... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.1%

Neutral
3.2%

Bad experience
2.7%

~ from our NLP analysis of 102,739 combined software ratings.

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 Private Data ELSA Speak collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. 1 Year Elsa Premium: $159.99 Billed Yearly
  2. 3 months Elsa Premium: $59.99 Billed Quarterly
  3. 1 year: $109.99 Billed yearly
  4. Monthly: $19.99 Billed monthly
  5. 1 year: $129.99 Billed yearly
  6. 1 year: $71.00 Billed yearly
  7. 3 months: $39.99 Billed quarterly
  8. 1 Year ELSA Premium: $159.99 1 year Premium membership with 7 days trial
  9. 3 months Elsa Pro: $58.00 Billed quarterly
  10. 3 months: $52.00 Billed quarterly