fix problems on Reptile Scan [iphone]

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—— Run into issues on Reptile Scan? Get help pending when official support gets back to you!

Reptile Scan
Info:
company: ReptileScan ApS
: https://reptilescan.com/
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Support issue

No documentation available

Fix: 1. Search online for user forums or communities related to Reptile Scan. Users often share tips and guides that can help. 2. Look for video... ⇲

Customer support is lacking

Fix: 1. Check the app's website or social media pages for FAQs or community support options. 2. Join user forums or groups where you can ask que... ⇲
 
Payments issue

High subscription cost

Fix: 1. Evaluate the features you use most and consider if a lower-tier subscription (if available) meets your needs. 2. Look for promotional of... ⇲
 
Customization issue

Labels require manual cutting

Fix: 1. Use a label maker that can print directly from your phone or computer to avoid manual cutting. 2. If you have access to a printer, print... ⇲

Limited food options

Fix: 1. Use the app's feedback feature to suggest additional food options that you would like to see included. 2. Keep a manual list of food opt... ⇲

No option to add custom prey/food

Fix: 1. Use the feedback feature to suggest the addition of custom prey/food options. 2. Keep a separate list of custom prey/food that you can r... ⇲

Limited features for larger collections

Fix: 1. Prioritize the most important features for your collection and focus on using those effectively. 2. Keep a separate log or spreadsheet f... ⇲
 
UI issue

Misspelled words in the app

Fix: 1. Report the misspellings to the app's support or feedback section if available. 2. Use the app's feedback feature to suggest corrections,... ⇲

Scanning feature is cumbersome

Fix: 1. Familiarize yourself with the scanning process by practicing in a low-pressure environment. 2. Ensure that your camera lens is clean and... ⇲

Outdated interface

Fix: 1. Provide feedback through the app's feedback feature, suggesting improvements to the interface. 2. Explore the settings to see if there a... ⇲

Confusing hungry list

Fix: 1. Review the app's settings to see if there are options to customize how the hungry list is displayed. 2. Take notes on how the hungry lis... ⇲
 
Syncing issue

Feeding notes do not save

Fix: 1. Ensure you are saving notes properly by looking for a 'Save' button or similar option after entering your notes. 2. Check if there are a... ⇲

Inconsistent data format

Fix: 1. Manually standardize your data entries to ensure consistency. For example, always use the same format for dates or names. 2. If possible... ⇲
 
Settings issue

Premium features unclear

Fix: 1. Review the app's settings or help section to see if there is a breakdown of premium features. 2. Look for user reviews or discussions on... ⇲
 
Bugs issue

Reptile Scan does not work as advertised

Fix: 1. Double-check the app's settings to ensure you are using it correctly according to its intended functions. 2. Look for user guides or tut... ⇲

Reptile Scan feels like a beta version

Fix: 1. Provide constructive feedback through the app's feedback feature, detailing specific areas that feel unfinished. 2. Regularly check for... ⇲

Requires multiple scans for single actions

Fix: 1. Familiarize yourself with the app's scanning process to ensure you are using it as efficiently as possible. 2. Check if there are any se... ⇲
 
Uploads issue

Uploading photos fails

Fix: 1. Ensure that you have a stable internet connection when attempting to upload photos. 2. Check the app's permissions in your iPhone settin... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.4%

Bad experience
2.8%

Neutral
2.8%

~ from our NLP analysis of 36 combined software ratings.

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 Private Data Reptile Scan collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info

  Cost of Subscriptions
  1. Professional - Monthly: $5.99 Get unlimited access to all features
  2. Standard - Monthly: $2.49 More reptiles, clutches and registrations
  3. Professional - Yearly: $59.99 Get unlimited access to all features
  4. Standard - Yearly: $24.99 More reptiles, clutches and registrations