fix problems on SendHype [iphone]

—— Run into issues on SendHype? Get help pending when official support gets back to you!

SendHype - Group text

Info:

company: Novasoft Mobile

: https://novasoftapps.zendesk.com/hc/en-us/requests/new

: www.sendhype.net

Chat with our AI-based SendHype Support

🛠️ Common SendHype Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SendHype crashes or freezes

Fix: 1. Restart the app: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps. Swipe u... ⇲

Limited to 10 recipients in free version

Fix: 1. Consider creating multiple groups: If you have a larger audience, create separate groups of 10 recipients each. This way, you can still s... ⇲

Payments issue

Difficult subscription cancellation process

Fix: 1. Cancel through the App Store: Open the App Store, tap on your profile icon, then tap on 'Subscriptions'. Find SendHype in the list and se... ⇲

High cost for premium features

Fix: 1. Evaluate needs: Assess which premium features are essential for you. If you can manage without them, stick to the free version. 2. Look... ⇲

CSV import feature requires payment after setup

Fix: 1. Manually add contacts: If the CSV import is not feasible, consider manually adding important contacts to the app. 2. Use a free alternat... ⇲

Messages issue

Messages sometimes fail to deliver

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try switching to a diff... ⇲

Inability to edit sent messages

Fix: 1. Use follow-up messages: If you need to correct or add information, send a follow-up message clarifying the previous one. 2. Keep a draft... ⇲

No option to retrieve sent messages for editing

Fix: 1. Save important messages: Before sending, copy important messages to a notes app for future reference. This way, you can easily access and... ⇲

Customization issue

Requires shortcuts for full functionality

Fix: 1. Familiarize with shortcuts: Spend some time learning the available shortcuts in the app. Check the app's help section or online resources... ⇲

Slow issue

Slow message sending

Fix: 1. Check network speed: Use a speed test app to check your internet speed. If it's slow, try switching to a different Wi-Fi network or using... ⇲

Bugs issue

Bugs with adding selected contacts

Fix: 1. Restart the app: Close and reopen SendHype to refresh the app. This can sometimes resolve temporary bugs. 2. Re-add contacts: If a conta... ⇲

Inconsistent auto-send feature

Fix: 1. Test the feature: Send a few test messages to see if the auto-send feature works consistently. If it fails, try restarting the app. 2. C... ⇲

UI issue

User interface issues with message readability

Fix: 1. Adjust text size: Go to Settings > Display & Brightness > Text Size and adjust the text size to make it more readable. 2. Change backgro... ⇲

Support issue

No tech support option

Fix: 1. Use online resources: Search for FAQs or user forums related to SendHype. Many common issues are discussed in user communities. 2. Explo... ⇲

Compatibility issue

Incompatibility with non-iOS devices

Fix: 1. Use alternative apps: If you need to communicate with non-iOS users, consider using cross-platform messaging apps like WhatsApp or Telegr... ⇲

Settings issue