fix problems on SaneBox [iphone]

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—— Run into issues on SaneBox? Get help pending when official support gets back to you!

SaneBox: AI Email Cleaner
Info:
company: SaneBox
: https://www.sanebox.com/help
: www.sanebox.com
Chat with our AI-based SaneBox Support
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UI issue

Lacks initial visibility on email sorting

Fix: To gain better visibility on how your emails are sorted, go to the settings within the app and review the sorting options available. You can... ⇲

Difficult to find pricing information

Fix: To find pricing information, visit the official SaneBox website using a web browser. The pricing details are usually listed under a 'Pricing... ⇲
 
Notifications issue

Digest notifications are delayed

Fix: Check your notification settings both within the SaneBox app and on your iPhone. Ensure that notifications are enabled and that the app has... ⇲

Frequent prompts to rate the app

Fix: To reduce the frequency of rating prompts, check the app settings for any options related to feedback or notifications. You may find a toggl... ⇲
 
Bugs issue

Filters misclassify important emails

Fix: To improve the accuracy of the filters, regularly review the emails that have been misclassified. You can do this by going to the 'SaneLater... ⇲

SaneBox is buggy

Fix: First, ensure that you are using the latest version of the app. Go to the App Store, search for SaneBox, and check for any available updates... ⇲

Emails not returned to inbox after cancellation

Fix: To ensure that emails are returned to your inbox after cancellation, check the settings related to email management. Make sure that the opti... ⇲
 
Setup issue

Requires complex setup

Fix: To simplify the setup process, follow the step-by-step guide provided in the app or on the SaneBox website. Take your time to go through eac... ⇲
 
Support issue

Customer service issues reported

Fix: If you encounter any issues that require support, try using the in-app help feature or FAQ section first. This can often provide quick answe... ⇲
 
Customization issue

Limited customization for urgent emails

Fix: Explore the settings to see if there are any options for prioritizing urgent emails. You may be able to create a specific folder or label fo... ⇲
 
Performance issue

SaneBox performance is inconsistent

Fix: To improve app performance, regularly clear the app's cache and data. You can do this by going to your iPhone settings, selecting SaneBox, a... ⇲
 
Management issue

Requires constant management to avoid missing emails

Fix: Set a daily or weekly schedule to review your SaneBox folders. By dedicating specific times to check your email, you can ensure that you don... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.5%

Neutral
6.1%

Bad experience
4.4%

~ from our NLP analysis of 590 combined software ratings.

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 Private Data SaneBox collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contacts
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Lunch: $11.99 2 email accounts and 6 features
  2. Monthly Snack: $6.99 1 email account and 2 features
  3. Monthly Dinner: $35.99 4 email accounts and all optional folders
  4. Monthly Lunch - Legacy: $11.99 2 email accounts and 5 optional folders
  5. Monthly Snack - Legacy: $6.99 1 email account and 1 optional folder
  6. Yearly Lunch: $98.99 2 email accounts and 6 features
  7. Yearly Lunch - Legacy: $98.99 2 email accounts and 5 optional folders
  8. Yearly Snack: $58.99 1 email account and 2 features
  9. Yearly Dinner: $299.99 4 email accounts and all optional folders
  10. Yearly Snack - Legacy: $58.99 1 email account and 1 optional folder