fix problems on Plex Dash [iphone]

—— Run into issues on Plex Dash? Get help pending when official support gets back to you!

Plex Dash

Info:

company: Plex Labs

: https://forums.plex.tv/c/testing/plex-labs/16

: www.plex.tv

Chat with our AI-based Plex Dash Support

🛠️ Common Plex Dash Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Navigation could be improved

Fix: Try reorganizing your library and playlists for easier access. You can create custom collections or playlists that group similar content tog... ⇲

Lacks precise time-based metrics

Fix: Use third-party analytics tools that can integrate with Plex to track viewing habits and metrics more precisely. Tools like PlexPy or Tautul... ⇲

Bugs issue

Artwork swapping results in errors

Fix: Clear the app cache to resolve any temporary glitches. Go to your iPhone settings, find Plex Dash, and select 'Clear Cache'. This can help r... ⇲

Polluted history logs

Fix: Regularly clear your watch history. Go to the settings in Plex Dash and look for the option to clear your watch history to keep it organized... ⇲

Non-functional state at times

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Plex Dash, and check for updates. An outdated app can... ⇲

Bug with video stream information

Fix: Check for updates to the app, as bugs are often fixed in newer versions. Go to the App Store and see if an update is available for Plex Dash... ⇲

Inaccurate recently played logs

Fix: Manually track your recently played content by keeping a log in a note-taking app. This can help you maintain an accurate record of what you... ⇲

Customization issue

Limited reporting features

Fix: Consider using external reporting tools that can connect to your Plex server. Tools like Tautulli can provide more comprehensive reporting f... ⇲

Missing custom artwork options

Fix: Manually upload custom artwork for your media. Select the media item, tap on the artwork, and choose an image from your device to upload as... ⇲

Inadequate monitoring of watch history

Fix: Use Tautulli or PlexPy to monitor your watch history more effectively. These tools can provide detailed insights into your viewing habits an... ⇲

Limited administrative tools

Fix: Explore the settings menu for any hidden administrative features. Sometimes, options are not immediately visible and may require digging int... ⇲

Limited metrics on Live TV channels

Fix: Use external tools like Tautulli to get more detailed metrics on your Live TV channels, as they may provide additional insights not availabl... ⇲

UI issue

Does not show play/pause times

Fix: Keep a manual log of your viewing sessions. Use a note-taking app to jot down when you start and stop watching content, which can help you t... ⇲

Clunky library view

Fix: Try switching the view mode in the app. Look for options to change the layout of your library, such as switching from grid view to list view... ⇲

Slow issue

Slow interface for browsing libraries

Fix: Try reducing the number of items displayed in your library view. You can do this by creating collections or filtering your library to show o... ⇲

Compatibility issue

Requires external access for full functionality

Fix: Set up a VPN on your device to access your Plex server remotely without needing external access. This can help you use the app's full featur... ⇲

Notifications issue

No push notifications available

Fix: Check the app settings to see if there are any options to enable notifications. Sometimes, they may be turned off by default. OR Use a th... ⇲

Updates issue

Plex Dash does not update frequently

Fix: Regularly check the App Store for updates and install them as they become available to ensure you have the latest features and bug fixes.... ⇲

Downloads issue

Download issues when device sleeps

Fix: Change your device settings to prevent it from sleeping while downloads are in progress. Go to Settings > Display & Brightness > Auto-Lock a... ⇲