fix problems on Ente Auth [iphone]

—— Run into issues on Ente Auth? Get help pending when official support gets back to you!

Ente Auth - 2FA Authenticator

Info:

company: Ente Technologies, Inc.

: https://ente.io/contact

: ente.io

Chat with our AI-based Ente Auth Support

🛠️ Common Ente Auth Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Ente Auth crashes when exporting with password

Fix: Try restarting the app and your iPhone. Sometimes, a simple restart can resolve temporary glitches. If the issue persists, ensure that your... ⇲

No documentation available

Fix: Check the app's settings or help section for any built-in guides or FAQs. Sometimes, apps include help resources that are not immediately ob... ⇲

Security issue

Authentication prompt lacks instructions

Fix: When you encounter the authentication prompt, take a moment to look for any icons or buttons that might provide additional information. Some... ⇲

Cannot reorder 2FA codes

Fix: Check if there is a long-press option on the 2FA codes. Some apps allow you to reorder items by pressing and holding them, then dragging the... ⇲

UI issue

Titles appear corrupted on mobile iOS UI

Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and experiment with different text size and bold te... ⇲

Naming convention for adding authenticators is confusing

Fix: Take notes on the naming conventions that work best for you. Create a consistent naming system that makes sense to you, which can help you r... ⇲

Compatibility issue

No support for FIDO/Yubikey

Fix: If you need to use FIDO or Yubikey, consider using a different authenticator app that supports these features. Research alternatives that me... ⇲

Customization issue

Dark skin not available for iOS

Fix: Check if your iPhone is set to Dark Mode. Go to Settings > Display & Brightness and select 'Dark'. This may change the appearance of the app... ⇲

Limited customization options for 2FA display size

Fix: Check the app settings for any display or accessibility options that may allow you to adjust the size of the 2FA codes. Sometimes, there are... ⇲

Payments issue

No in-app tip jar

Fix: If you find the app useful, consider sharing your positive experiences on social media or in app reviews. This can help raise awareness and... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.1%

Bad experience

5.2%

Neutral

1.7%

~ from our NLP analysis of 116 combined software ratings.

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Private Data Ente Auth collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics