—— Run into issues on MÁSMÓVIL? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Take some time to explore the app's features and layout. Familiarize yourself with the main sections and their functions. You can create a s... ⇲
Fix: Start by reviewing the tariff options available in the app. Make a list of the tariffs you are interested in and their features. Then, follo... ⇲
Fix: Look for a help or support section within the app. Many apps have FAQs or troubleshooting guides that can assist you with common issues. If... ⇲
Fix: While you cannot change the app's design, you can adapt to it by focusing on the functionalities you need most. Create a list of your freque... ⇲
Fix: Create a personal organization system by bookmarking or noting down the sections you use most frequently. This can help you navigate the app... ⇲
Fix: If the app feels like a web experience, try to use the app in a more focused manner by identifying the specific tasks you want to accomplish... ⇲
Fix: Check your device's storage and ensure you have enough free space. Delete unnecessary apps or files to improve performance. Additionally, tr... ⇲
Fix: While the app may not support biometric login, you can create a strong password and use a password manager to store it securely. This way, y... ⇲
Fix: Use a password manager app to securely store your login credentials. This will allow you to autofill your username and password when logging... ⇲
Fix: Always read the fine print associated with promotions before committing. Take screenshots of the promotions for your records in case you nee... ⇲