fix problems on Animoto [iphone]

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—— Run into issues on Animoto? Get help pending when official support gets back to you!

Animoto: Video Maker & Editor
Info:
company: Animoto Inc.
: http://animoto.com
Chat with our AI-based Animoto Support
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Bugs issue

Videos do not save correctly

Fix: Check your device storage. Go to Settings > General > iPhone Storage to see if you have enough space. If storage is low, delete unnecessary... ⇲
 
Customization issue

Limited templates available

Fix: Explore third-party template resources online. Some websites offer free or paid templates that can be imported into Animoto. OR Consider... ⇲

No option to edit past projects

Fix: Keep a detailed log of your project settings and elements used, so you can recreate them if needed in a new project. OR Export your compl... ⇲

Lack of specific templates for certain industries

Fix: Consider creating your own templates based on your industry needs. Use existing templates as a base and customize them to fit your requireme... ⇲
 
Compatibility issue

Inconsistent features between app and desktop

Fix: Familiarize yourself with the features available on both platforms. Use the desktop version for more complex projects that require features... ⇲
 
Settings issue

No auto save option

Fix: Make it a habit to manually save your work frequently. Set a timer to remind yourself to save every few minutes while working on a project.... ⇲
 
UI issue

Difficult to manipulate subtitles

Fix: Practice using the subtitle tool in a test project to get familiar with its functionality. This can help you understand how to adjust timing... ⇲
 
Payments issue

High subscription cost for limited features

Fix: Evaluate your usage and see if a lower-tier subscription meets your needs. Sometimes, a basic plan can provide sufficient features for casua... ⇲

Refund policy issues

Fix: Review the terms of service and refund policy within the app or on the website to understand your rights and options. OR If you encounter... ⇲
 
Audio issue

Poor music options

Fix: Explore royalty-free music websites to find tracks that you can download and import into Animoto. Ensure you have the rights to use the musi... ⇲
 
Uploads issue

Exporting issues with social media

Fix: Check the export settings in Animoto to ensure they are optimized for the social media platform you are using. Each platform may have differ... ⇲

Limited photo and video uploads

Fix: Organize your media files and remove any duplicates or unnecessary items to make the most of your upload limits. OR Consider using cloud... ⇲
 
Slow issue

Slow performance during video creation

Fix: Close any unnecessary apps running in the background to free up memory and processing power. This can help improve performance. OR Restar... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
85.4%

Bad experience
11.3%

Neutral
3.3%

~ from our NLP analysis of 1,318 combined software ratings.

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Ripl: Social Media Marketing

 Private Data Animoto collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • User Content
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Animoto Premium - Monthly: $9.99 Removal of watermark
  2. Animoto Basic - Monthly: $15.99 Create & download unlimited unbranded videos
  3. Animoto Professional Monthly: $28.99 Unlimited branded videos for your business
  4. Animoto Premium - Yearly: $59.99 Removal of watermark
  5. Animoto Basic - Annual: $95.99 Create & download unlimited unbranded videos
  6. Animoto Professional Annual: $179.99 Unlimited branded videos for your business
  7. Animoto Professional+ Monthly: $78.99 Unlimited branded videos for your team
  8. Animoto Professional+ Annual: $499.99 Unlimited branded videos for your team