fix problems on LBank [iphone]

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—— Run into issues on LBank? Get help pending when official support gets back to you!

LBank - Buy Bitcoin & Crypto
Info:
company: LBANK EXCHANGE UAB
: https://www.lbank.com/
: www.lbank.com
Chat with our AI-based LBank Support
   Hello! How can I assist you?  

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UI issue

not user-friendly

Fix: 1. Explore Tutorials: Look for any user guides or tutorials within the app or on the LBank website that can help you navigate the features m... ⇲
 
Payments issue

high withdrawal fees

Fix: 1. Review Fee Structure: Check the fee structure in the app under the withdrawal section to understand the costs involved. This can help you... ⇲

deposits not reflected in account

Fix: 1. Wait for Processing: Sometimes, deposits can take time to reflect. Check the estimated processing times for your deposit method. 2. Chec... ⇲
 
Support issue

customer service response time is slow

Fix: 1. Use In-App Support: Access the support section within the app for quicker responses. Look for live chat options or FAQs that may address... ⇲
 
Updates issue

deposits not processed due to node upgrades

Fix: 1. Monitor Status Updates: Keep an eye on the app or LBank's official social media for updates regarding node upgrades and processing times.... ⇲
 
Bugs issue

limit order options not functioning

Fix: 1. Check Market Conditions: Ensure that the market conditions are suitable for placing limit orders. Sometimes, high volatility can affect o... ⇲
 
Account issue

difficult account deletion process

Fix: 1. Follow In-App Instructions: Go to the account settings in the app and look for account deletion options. Follow the prompts carefully. 2... ⇲
 
Loading issue

LBank loading issues

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the loading issue... ⇲
 
Security issue

no vetting of coins

Fix: 1. Research Coins Independently: Before investing, research the coins you are interested in using external resources like CoinMarketCap or C... ⇲

scam operations reported

Fix: 1. Verify Sources: Always verify the legitimacy of any investment opportunity through multiple sources before proceeding. 2. Report Suspici... ⇲

price manipulation during trades

Fix: 1. Use Limit Orders: To protect yourself from price manipulation, consider using limit orders instead of market orders to control the price... ⇲

assets held without clear explanation

Fix: 1. Review Account Activity: Check your account activity and transaction history to understand why assets may be held. 2. Use In-App Support... ⇲
 
Slow issue

long transfer times

Fix: 1. Check Network Status: Look for any announcements regarding network congestion or maintenance that may be causing delays. 2. Use Faster T... ⇲
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 what users are saying
Good experience
60.5%

Bad experience
34.3%

Neutral
5.2%

~ from our NLP analysis of 539 combined software ratings.

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 Private Data LBank collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Usage Data
    • Diagnostics