fix problems on FarmGO App [iphone]

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—— Run into issues on FarmGO App? Get help pending when official support gets back to you!

FarmGO App
Info:
company: Saudi Marketing Co
: https://www.farm.com.sa/ar/Contact_Us
: www.farm.com.sa
Chat with our AI-based FarmGO App Support
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Compatibility issue

does not support all delivery areas

Fix: 1. Check Delivery Area: Verify if your address is within the supported delivery areas by entering your address in the app's settings or deli... ⇲

limited functionality for non-supported areas

Fix: 1. Check Supported Areas: Refer to the app's help section to see which areas are supported and adjust your expectations accordingly. 2. Use... ⇲
 
Login issue

logs out unexpectedly

Fix: 1. Update the App: Ensure you have the latest version of the app, as updates often fix bugs related to login sessions. 2. Check for Backgrou... ⇲
 
Loading issue

error messages when opening

Fix: 1. Restart the App: Close the app completely and reopen it to see if the error persists. 2. Update the App: Check for updates in the App Sto... ⇲
 
Search issue

no browsing capability for offers

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. 2. Update the App: Make sure you are using the latest version of... ⇲
 
Registration issue

activation code not received

Fix: 1. Check Spam/Junk Folder: Look in your email's spam or junk folder for the activation code email. 2. Resend Activation Code: If the app has... ⇲

cannot complete registration process

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection during the registration process. 2. Verify Information: Double-ch... ⇲
 
Network issue

location outside coverage

Fix: 1. Check Coverage Map: Look for a coverage map in the app or on the website to confirm if your location is supported. 2. Use Alternative Ser... ⇲
 
Freezing issue

FarmGO App is unresponsive

Fix: 1. Restart the App: Force close the app and reopen it to see if it becomes responsive. 2. Restart Your iPhone: Sometimes, a simple restart o... ⇲
 
Updates issue

recent updates ineffective

Fix: 1. Clear Cache: Go to iPhone Settings > General > iPhone Storage > FarmGO and select 'Offload App' if available, then reinstall the app to c... ⇲
 
UI issue

fails to display products

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. 2. Update the App: Make sure you are using the latest version of... ⇲
 
Permissions issue

inability to access offers as a guest

Fix: 1. Create an Account: If the app requires an account to access offers, consider creating one to gain full access. 2. Check Guest Access Sett... ⇲
 
Privacy issue

data collection without proper functionality

Fix: 1. Review Privacy Settings: Go to the app's settings and review what data is being collected. Adjust settings as necessary to limit data col... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
62.5%

Good experience
35.0%

Neutral
2.5%

~ from our NLP analysis of 40 combined software ratings.

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 Private Data FarmGO App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info