fix problems on Sandboxx [iphone]

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—— Run into issues on Sandboxx? Get help pending when official support gets back to you!

Sandboxx
Info:
company: Sandboxx, Inc.
: https://www.sandboxx.us/help
: www.sandboxx.us
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Notifications issue

Tokens expire without notification

Fix: 1. Regularly check your token balance within the app to stay informed about their status. Set a reminder to check your tokens weekly. 2. If... ⇲

Failed to send messages without notification

Fix: 1. Regularly check the app for any unsent messages in the outbox or drafts folder. 2. Ensure that you have a stable internet connection whe... ⇲
 
Settings issue

Limited character count per letter

Fix: 1. Use a text editor app to draft your letter first, allowing you to keep track of the character count. Once finished, copy and paste the te... ⇲
 
Uploads issue

Cannot send extra pictures

Fix: 1. Review the app's guidelines on photo uploads to understand the limitations. If the app restricts the number of pictures, consider selecti... ⇲
 
Network issue

Issues with sending letters due to internet connection

Fix: 1. Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal before sending letters. 2. If you experience connect... ⇲
 
Payments issue

High cost for sending letters

Fix: 1. Look for any promotions or discounts offered by the app for sending letters. Sometimes, apps have seasonal offers that can reduce costs.... ⇲
 
UI issue

Inability to edit text after typing

Fix: 1. Before finalizing your letter, double-check your text for errors. Use a text editor to draft your message, allowing for easy editing befo... ⇲
 
Loading issue

Delayed letter delivery compared to expectations

Fix: 1. Check the app for any updates regarding delivery times or service interruptions. Sometimes, delays can be due to external factors. 2. Pl... ⇲
 
Login issue

Sandboxx logs out frequently

Fix: 1. Ensure that your app is updated to the latest version, as updates often fix bugs related to login issues. 2. Check your phone's settings... ⇲
 
Customization issue

Limited control over morale booster credits

Fix: 1. Regularly check your morale booster credits balance and usage within the app to stay informed. 2. If the app allows for earning addition... ⇲
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 what users are saying
Good experience
96.5%

Neutral
1.8%

Bad experience
1.7%

~ from our NLP analysis of 112,678 combined software ratings.

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 Private Data Sandboxx collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics