—— Run into issues on Von Maur? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check if your debit card is enabled for online transactions. Some banks require you to activate this feature. Log into your bank's app or we... ⇲
Fix: Ensure that you are following the correct steps for selecting wrapped packages. Go to the packaging options during checkout and look for a '... ⇲
Fix: Reset your password by selecting the 'Forgot Password?' link on the login page. Follow the prompts to receive a password reset email and cre... ⇲
Fix: Check for app updates in the App Store. Sometimes, new features like Face ID are added in updates. Go to the App Store, tap on your profile... ⇲
Fix: Review the terms and conditions related to sale items on the Von Maur website or app. Sometimes, processing fees are disclosed in the fine p... ⇲
Fix: Check your order confirmation email for details about the items you ordered. If an item is out of stock, Von Maur typically sends an email n... ⇲