fix problems on Secure Notepad Pro [iphone]

—— Run into issues on Secure Notepad Pro? Get help pending when official support gets back to you!

Secure Notepad Pro

Info:

company: Dmytro Vynokurov

: https://dfidev.com

: dfidev.com

Chat with our AI-based Secure Notepad Pro Support

🛠️ Common Secure Notepad Pro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cursor glitch on app opening

Fix: Try restarting the app. Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps, then... ⇲

Scrolling issue while typing

Fix: Ensure that your iPhone's software is up to date. Go to Settings > General > Software Update and install any available updates. This can som... ⇲

Customization issue

No undo feature

Fix: As a workaround, consider using a different note-taking app that includes an undo feature. Apps like Apple Notes or Evernote offer this func... ⇲

No ability to add titles to notes

Fix: Use a consistent format at the beginning of each note to simulate titles. For example, start each note with a bolded line that serves as the... ⇲

No specific folders for notes

Fix: Create a system of tags within your notes to categorize them. For example, start each note with a tag like #Work or #Personal to help you fi... ⇲

No reminder option for notes

Fix: Use the Reminders app on your iPhone to set reminders for specific notes. You can create a reminder that references the note you need to rem... ⇲

No sorting option within notes

Fix: Create a numbering or bullet point system within your notes to manually organize information, making it easier to find what you need. OR... ⇲

Search issue

Secure Notepad Pro locks up during search

Fix: Clear the app's cache by deleting and reinstalling Secure Notepad Pro. This can help resolve performance issues. Make sure to back up any im... ⇲

Settings issue

No option to turn off spell check

Fix: Go to Settings > General > Keyboard on your iPhone and toggle off 'Auto-Correction' and 'Check Spelling'. This will disable spell check acro... ⇲

Support issue

Lack of response from support

Fix: Check the app's FAQ or help section within the app for common issues and solutions. This may provide immediate answers without needing to co... ⇲

Syncing issue

No iCloud sync

Fix: Manually back up your notes by exporting them to a different format (if available) and saving them to your iPhone or another cloud service l... ⇲

Security issue

Missing security feature for app exit

Fix: Set a passcode for your iPhone to add a layer of security when exiting apps. Go to Settings > Face ID & Passcode (or Touch ID & Passcode) to... ⇲

No face recognition feature

Fix: Use the built-in security features of your iPhone, such as Face ID, to lock your device, which indirectly secures your notes within the app.... ⇲

No fingerprint scan login option

Fix: Use the built-in security features of your iPhone, such as Touch ID, to lock your device, which indirectly secures your notes within the app... ⇲

Backup issue

Deleted notes cannot be recovered

Fix: Regularly back up your notes by exporting them to a different format or copying them to another app to prevent loss of important information... ⇲

No backup feature

Fix: Regularly copy and paste your notes into a text file or another app that supports backup features to ensure you have a copy of your work.... ⇲

Storage issue

Information not stored in the cloud

Fix: Manually back up your notes by exporting them to a file format and saving them to your device or another cloud service. OR Switch to a no... ⇲

No temporary folder for deleted notes

Fix: Create a separate note titled 'Deleted Notes' where you can copy and paste any notes you plan to delete temporarily, allowing for easy recov... ⇲

Uploads issue

Cannot upload pictures to notes

Fix: Use a different app that supports image uploads, such as Apple Notes or Google Keep, which allows you to add images to your notes easily.... ⇲

Compatibility issue

Limited import/export tools

Fix: Manually copy and paste your notes into a different app that supports more robust import/export options, ensuring you can transfer your note... ⇲