fix problems on Cabrillo Credit Union [iphone]

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—— Run into issues on Cabrillo Credit Union? Get help pending when official support gets back to you!

Cabrillo Credit Union
Info:
company: Cabrillo CU
: https://www.cabrillocu.com/About/Contact-Us.aspx
: www.cabrillocu.com
Chat with our AI-based Cabrillo Credit Union Support
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UI issue

Not intuitive for non-members

Fix: 1. Familiarize yourself with the app by exploring all its features. Spend some time navigating through the menus to understand where everyth... ⇲

Basic app experience

Fix: 1. Explore all available features in the app to maximize its utility, even if it feels basic. 2. Provide feedback through the app's feedbac... ⇲

Mobile deposit function buried

Fix: 1. Familiarize yourself with the app layout by exploring the menus. Look for a 'Deposit' or 'Mobile Deposit' option in the main menu or unde... ⇲
 
Account issue

Some features require longer membership

Fix: 1. Review the membership benefits on the Cabrillo Credit Union website to understand what features are available to you based on your member... ⇲
 
Syncing issue

Slow external account updates

Fix: 1. Ensure that your external accounts are linked correctly. Go to the settings in the app and check the linked accounts section. 2. Manuall... ⇲
 
Payments issue

Two formats for bill pay

Fix: 1. Familiarize yourself with both formats by testing them out. Go to the bill pay section and try each format to see which one you prefer.... ⇲
 
Security issue

Lacks fraud notification feature

Fix: 1. Regularly monitor your account transactions in the app to catch any unauthorized activity early. 2. Set up alerts for transactions over... ⇲
 
Crashes issue

Cabrillo Credit Union crashes occasionally

Fix: 1. Ensure your iPhone is running the latest iOS version. Go to Settings > General > Software Update. 2. Clear the app's cache by closing it... ⇲
 
Support issue

Limited weekend hours

Fix: 1. Plan your banking activities during the weekdays when the app is fully supported. 2. Use the app's features that do not require live ass... ⇲

No 24/7 assistance

Fix: 1. Familiarize yourself with the app's FAQ section or help resources for common issues that may arise. 2. Keep a list of common troubleshoo... ⇲
 
Slow issue

Cabrillo Credit Union is slow for non-tech savvy users

Fix: 1. Take your time to navigate the app, and don't rush through tasks. Familiarize yourself with the layout and features at your own pace. 2.... ⇲
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 what users are saying
Good experience
90.6%

Bad experience
5.9%

Neutral
3.5%

~ from our NLP analysis of 1,140 combined software ratings.

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 Private Data Cabrillo Credit Union collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics