fix problems on SolarMate [iphone]

—— Run into issues on SolarMate? Get help pending when official support gets back to you!

SolarMate

Info:

company: 赵标阙

: http://gicisky.com

Chat with our AI-based SolarMate Support

🛠️ Common SolarMate Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SolarMate hangs frequently

Fix: 1. Close the app completely: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps.... ⇲

Requires phone number for registration

Fix: 1. Use a valid phone number: Ensure you are entering a phone number that can receive SMS messages. If you are using a landline, switch to a... ⇲

Messages issue

Verification SMS not sent

Fix: 1. Check your network connection: Ensure your phone has a stable cellular or Wi-Fi connection. 2. Wait and try again: Sometimes, there may b... ⇲

UI issue

No live data display

Fix: 1. Check your internet connection: Ensure that your device is connected to the internet, either through Wi-Fi or cellular data. 2. Refresh t... ⇲

Unclear start of month and day

Fix: 1. Check app settings: Look for any settings related to date formats or calendar settings that may clarify the start of the month and day. 2... ⇲

Syncing issue

Data refresh required

Fix: 1. Enable automatic refresh: Check the app settings to see if there is an option to enable automatic data refresh. 2. Manually refresh: Pull... ⇲

Updates issue

Lacks intraday information

Fix: 1. Check app settings: Look for any settings related to data display or information types and ensure intraday data is enabled. 2. Update the... ⇲

Network issue

Connection issues with new version

Fix: 1. Restart your device: A simple restart can often resolve connection issues. 2. Check Bluetooth settings: Ensure Bluetooth is enabled on yo... ⇲

Bluetooth connection problems

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it is turned on. 2. Restart the app: Close SolarMate and reopen it... ⇲

Account issue

Account lockout without setup

Fix: 1. Check for recovery options: Look for any recovery options within the app that may allow you to regain access to your account. 2. Reset yo... ⇲

Compatibility issue

Incompatibility with iOS 18

Fix: 1. Check for app updates: Go to the App Store and see if there is an update available for SolarMate that addresses compatibility with iOS 18... ⇲