fix problems on ShopThing [iphone]

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—— Run into issues on ShopThing? Get help pending when official support gets back to you!

ShopThing: Shop Luxury Deals
Info:
company: ShopThing Inc.
: https://www.shopthing.com/contact-us
: www.shopthing.com
Chat with our AI-based ShopThing Support
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Slow issue

Slow loading times

Fix: 1. Check your internet connection; switch to a stronger Wi-Fi network or ensure your cellular data is enabled. 2. Clear the app's cache by g... ⇲
 
UI issue

Difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. 2. Use the search bar effectively by typing in keywords related to th... ⇲

Inability to follow shoppers easily

Fix: 1. Use the app's search feature to find specific shoppers or check if there are any community features that allow you to connect with them.... ⇲

Confusing user experience

Fix: 1. Take time to explore the app and familiarize yourself with its layout and features. 2. Look for any tutorials or help sections within the... ⇲
 
Search issue

Inability to search for items

Fix: 1. Ensure you are using the correct keywords or phrases in the search bar. 2. Check for any filters that may be limiting your search results... ⇲
 
Bugs issue

Items often not available after purchase

Fix: 1. Review the app's return and refund policy to understand your options if an item is unavailable. 2. Keep track of your purchases and check... ⇲

Long shipping times

Fix: 1. Check the estimated delivery times provided at checkout to set realistic expectations. 2. Look for items that are marked as 'fast shippin... ⇲

Inconsistent item descriptions

Fix: 1. Always check multiple images and reviews of the item before purchasing to gauge its quality. 2. If you receive an item that does not matc... ⇲

Frequent order cancellations

Fix: 1. Review your payment method and ensure it is valid and has sufficient funds. 2. Check for any notifications from the app regarding order s... ⇲
 
Support issue

Poor customer service

Fix: 1. Use the in-app support feature to submit your inquiries or issues. 2. Document your interactions for reference in case you need to follow... ⇲

Automated responses from customer service

Fix: 1. Be specific in your inquiries to increase the chances of receiving a personalized response. 2. Use the app's support feature to escalate... ⇲

No option to communicate with sellers

Fix: 1. Use the app's review section to ask questions about items, as sellers may respond to public inquiries. 2. Check if there are any communit... ⇲
 
Glitches issue

Glitchy interface

Fix: 1. Restart the app and your device to clear any temporary glitches. 2. Ensure the app is updated to the latest version. OR 1. Clear the a... ⇲
 
Customization issue

Limited product categorization

Fix: 1. Use the search function to find specific items instead of relying solely on categories. 2. Explore related items or suggestions that may... ⇲
 
Updates issue

Lack of updates on order status

Fix: 1. Regularly check the app for updates on your order status. 2. Enable notifications for the app to receive alerts about your order. OR 1... ⇲
 
Video issue

Videos sometimes fail to load

Fix: 1. Check your internet connection and switch to a stronger network if necessary. 2. Restart the app to refresh its functionality. OR 1. C... ⇲
 
Payments issue

Items overpriced compared to other platforms

Fix: 1. Compare prices across different platforms before making a purchase to ensure you are getting the best deal. 2. Look for sales or discount... ⇲
 
Settings issue

No option to cancel orders easily

Fix: 1. Review the app's cancellation policy to understand your options. 2. If you need to cancel an order, do so as soon as possible through the... ⇲
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 what users are saying
Good experience
91.4%

Bad experience
6.0%

Neutral
2.6%

~ from our NLP analysis of 2,544 combined software ratings.

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 Private Data ShopThing collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics