fix problems on City Of Tampa [iphone]

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—— Run into issues on City Of Tampa? Get help pending when official support gets back to you!

City of Tampa
Info:
company: City of Tampa
: https://www.tampa.gov/msg?id=753
: www.tampa.gov
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Payments issue

Poor credit card input process

Fix: Ensure that your iPhone's software is up to date, as updates can sometimes improve app performance. Go to Settings > General > Software Upda... ⇲

Frequent double charges

Fix: Keep a record of your transactions and check your bank statements regularly. If you notice a double charge, you can dispute it with your ban... ⇲

Inconsistent functionality for utility bill payments

Fix: Try logging out of the app and then logging back in to refresh your session, which may resolve any temporary inconsistencies. OR If the a... ⇲
 
Updates issue

Outdated and rudimentary information

Fix: Cross-reference the information provided in the app with official city resources or websites to ensure you have the most accurate and up-to-... ⇲
 
UI issue

Only opens web browser for utility payments

Fix: Bookmark the utility payment page in your web browser for quicker access in the future, or create a shortcut on your home screen for easier... ⇲

Location interface lacks text entry option

Fix: Try using the map feature to drop a pin on your location instead of entering it manually. This can sometimes bypass the need for text entry.... ⇲

Mapping screen navigation issues

Fix: Restart the app to see if this resolves any temporary glitches with the mapping feature. Close the app completely and reopen it. OR Check... ⇲
 
Uploads issue

Cannot upload pictures for service requests

Fix: As a workaround, take screenshots or photos of the issue and save them in your photo library. You can then reference these images when makin... ⇲
 
Freezing issue

City of Tampa freezes on title screen

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
 
Features issue

Limited features beyond news feed

Fix: Explore the app settings to see if there are any hidden features or options that can be enabled to enhance functionality. OR Consider usi... ⇲
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 what users are saying
Bad experience
70.0%

Good experience
25.0%

Neutral
5.0%

~ from our NLP analysis of 20 combined software ratings.

 Switch to these Alternatives:
Tampa Bay Times
10 Tampa Bay
WFLA News Channel 8 - Tampa FL
FOX 13 Tampa: News & Alerts
ABC Action News Tampa Bay
102.5 The Bone: Real Raw Radio
WUSF Public Media App
Pasco News
ABC7 Your Local Station
Spectrum News: Local Stories

 Private Data City of Tampa collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • Browsing History
    • Identifiers
    • Usage Data
    • Diagnostics