fix problems on Pro Referral [iphone]

—— Run into issues on Pro Referral? Get help pending when official support gets back to you!

Pro Referral

Info:

company: Pro Referral

: https://thdserviceprovider.my.site.com/pro/becomeapro#section-faq

: thdserviceprovider.my.site.com

Chat with our AI-based Pro Referral Support

🛠️ Common Pro Referral Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Pro Referral freezes on opening screen

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to view al... ⇲

Notification badges do not update

Fix: 1. Check notification settings: Go to Settings > Notifications > Pro Referral. Ensure that 'Allow Notifications' is turned on and that the s... ⇲

Updates issue

Limited options for job status updates

Fix: 1. Use the available status options: Familiarize yourself with the current status options provided in the app. If you find them limiting, co... ⇲

Limited ability to update profile information

Fix: 1. Check for updates: Ensure you are using the latest version of the app, as updates may include new features for profile management. 2. Use... ⇲

Notifications issue

Points charged for notifications

Fix: 1. Review notification settings: Go to Settings > Notifications > Pro Referral and adjust your notification preferences to minimize unnecess... ⇲

Bugs issue

Leads often not legitimate

Fix: 1. Verify leads: Before acting on a lead, do some research to verify its legitimacy. Check the contact information and look for reviews or r... ⇲

Frequent bugs requiring reinstallation

Fix: 1. Keep the app updated: Regularly check for updates in the App Store to ensure you have the latest version, which may fix bugs. 2. Clear ap... ⇲

Support issue

Inability to defend against negative reviews

Fix: 1. Focus on positive engagement: Encourage satisfied clients to leave positive reviews to outweigh any negative feedback. Consider sending f... ⇲

Network issue

Leads frequently out of service area

Fix: 1. Set your service area: Check if there are settings in the app to define your service area more accurately. Adjust these settings to filte... ⇲

Multiple contractors receive the same lead

Fix: 1. Communicate with other contractors: If you know other contractors receiving the same leads, discuss how to handle them collaboratively to... ⇲

Inconsistent lead response rates

Fix: 1. Analyze your response strategy: Review how quickly and effectively you respond to leads. Aim to respond within minutes to increase your c... ⇲

Registration issue

Pro Referral does not allow account creation without GC license

Fix: 1. Check for alternative registration options: Look for any options in the app or website that may allow you to register without a GC licens... ⇲

Payments issue

Pro Referral does not reflect purchases for points

Fix: 1. Check purchase history: Go to your account settings or purchase history within the app to confirm that your point purchases are recorded.... ⇲

Security issue

Scam accounts present in leads

Fix: 1. Verify leads: Always do your due diligence by researching leads before engaging with them. Look for reviews or ratings to assess their le... ⇲

Compatibility issue

Pro Referral lacks functionality for non-GC contractors

Fix: 1. Explore alternative apps: Research other contractor apps that cater specifically to non-GC contractors, which may offer better functional... ⇲