fix problems on HerePrint [iphone]

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—— Run into issues on HerePrint? Get help pending when official support gets back to you!

HerePrint
Info:
company: Xiamen Hanin Co.,Ltd.
: http://www.hprt.com/
Chat with our AI-based HerePrint Support
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Bugs issue

Print complete status rarely works

Fix: 1. Check Printer Status: Ensure the printer is functioning properly and has enough paper and ink. 2. Update the App: Make sure HerePrint is... ⇲

No usable data found when scanning QR code

Fix: 1. Check QR Code Quality: Ensure the QR code is clear and not damaged. Try scanning a different QR code to see if the issue persists. 2. Use... ⇲
 
Customization issue

HerePrint does not allow image resizing

Fix: 1. Use an Image Editing App: Before printing, use a photo editing app to resize your images to the desired dimensions. 2. Check App Settings... ⇲
 
Messages issue

HerePrint fails to send verification code

Fix: 1. Check Network Connection: Ensure your iPhone has a stable internet connection. 2. Resend Code: Tap the option to resend the verification... ⇲
 
Network issue

HerePrint disconnects frequently

Fix: 1. Check Wi-Fi Signal: Ensure your Wi-Fi signal is strong and stable. Move closer to the router if necessary. 2. Restart Router: Restart you... ⇲
 
Updates issue

Text prints blurry after update

Fix: 1. Check Printer Settings: Ensure the printer settings are set to the highest quality for printing. 2. Clean Printer Heads: If applicable, r... ⇲

Older app version had better features

Fix: 1. Explore App Settings: Check if the features you miss are hidden in the app settings or under different menus. 2. Look for Alternatives: R... ⇲
 
UI issue

HerePrint crops text off the left side

Fix: 1. Adjust Margins: Check if there are any margin settings in the app that can be adjusted before printing. 2. Preview Before Printing: Alway... ⇲
 
Compatibility issue

HerePrint does not support remote printing

Fix: 1. Use a Remote Desktop App: Consider using a remote desktop application to access a computer that can print remotely. 2. Check Printer Capa... ⇲

HerePrint does not recognize printer after initial use

Fix: 1. Re-add Printer: Go to the app settings and remove the printer, then re-add it. 2. Check Printer Power: Ensure the printer is powered on a... ⇲
 
Slow issue

HerePrint takes long to connect

Fix: 1. Optimize Wi-Fi Connection: Ensure your Wi-Fi network is not overloaded with devices. Disconnect any unnecessary devices. 2. Restart Devic... ⇲
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 what users are saying
Bad experience
50.0%

Good experience
41.3%

Neutral
8.7%

~ from our NLP analysis of 46 combined software ratings.

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 Private Data HerePrint collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics