—— Run into issues on Journie Rewards & SpeedPay? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the device language settings. Go to 'Settings' > 'General' > 'Language & Region' and ensure that your preferred language is set to Eng... ⇲
Fix: Take note of the specific error messages you encounter. Search online for the exact wording of the error message along with the app name to... ⇲
Fix: Check your spam or junk email folder to see if the confirmation email was filtered there. If found, mark it as 'Not Spam' to ensure future e... ⇲
Fix: Look for an option within the app settings that allows you to manage your account. Some apps have a self-service option for account closure.... ⇲
Fix: Double-check your login credentials. Ensure that you are entering the correct email and password. If you forgot your password, use the 'Forg... ⇲
Fix: Clear the app's cache and data as mentioned earlier. This can help resolve persistent login issues by refreshing the app's stored data. OR... ⇲
Fix: Ensure that the debit card information is entered correctly, including the card number, expiration date, and CVV. Check for any spaces or in... ⇲
Fix: Keep a record of your transactions and rewards. If a transaction fails, check if the app has a support or help section where you can report... ⇲
Fix: Check your device's location settings. Go to 'Settings' > 'Privacy' > 'Location Services' and ensure that location services are enabled for... ⇲
Fix: Review the terms and conditions of the promotional offers to ensure you meet all requirements. Sometimes, offers have specific criteria that... ⇲