fix problems on Cool Meet [iphone]

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—— Run into issues on Cool Meet? Get help pending when official support gets back to you!

Cool Meet: Dating, Friends App
Info:
company: Coovil Inc.
: https://www.coolmeet.app/support
: www.coolmeet.app
Chat with our AI-based Cool Meet Support
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UI issue

Cannot edit profile photo

Fix: If you are unable to edit your profile photo, first ensure that you have granted the app permission to access your photos. Go to your iPhone... ⇲

Navigation issues

Fix: If you are having trouble navigating the app, try familiarizing yourself with the layout by exploring each section slowly. Take note of any... ⇲
 
Permissions issue

Location feature is mandatory

Fix: If you are uncomfortable with the mandatory location feature, check if the app allows you to set a general location instead of your exact on... ⇲
 
Customization issue

Lack of detailed bio options

Fix: To make the most of the limited bio options, focus on using concise and impactful language. Highlight your key interests, hobbies, and what... ⇲
 
Messages issue

Messaging issues

Fix: If you are experiencing messaging issues, first check your internet connection to ensure it is stable. If the connection is fine, try cleari... ⇲
 
Crashes issue

Cool Meet crashes when messaging friends

Fix: If the app crashes when messaging, try uninstalling and reinstalling the app. This can resolve any corrupted files that may be causing the c... ⇲
 
Payments issue

Subscription required for unlimited messaging

Fix: If you want to avoid the subscription for unlimited messaging, consider using the app during peak hours when more users are active, as this... ⇲

Limited free features

Fix: To maximize the use of limited free features, focus on engaging actively with the community. Participate in any free events or group activit... ⇲
 
Performance issue

Inconsistent performance

Fix: To improve the app's performance, ensure that your device has enough storage space available. Go to Settings > General > iPhone Storage to c... ⇲
 
Security issue

Occasional fake profiles

Fix: To avoid fake profiles, look for verified accounts or profiles with complete information and multiple photos. If you encounter a suspicious... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
64.6%

Bad experience
24.2%

Neutral
11.1%

~ from our NLP analysis of 198 combined software ratings.

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 Private Data Cool Meet collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics

  Cost of Subscriptions
  1. Self-Promotion to 20 People: $0.99 Send your text to a maximum of 20 people.
  2. Subscribe for 1 Month: $9.99 Subscribe to enable extended features for 1 month
  3. Self-Promotion to 50 People: $1.99 Send your text to a maximum of 50 people.
  4. Self-Promotion to 100 People: $2.99 Send your text to a maximum of 100 people.
  5. Cool Meet Premium: $6.99 Activates Premium Features
  6. Subscribe for 3 Months: $24.99 Subscribe to enable extended features for 3 months
  7. Subscribe for 1 Year: $64.99 Subscribe to enable extended features for 1 year
  8. Self-Promotion to 500 People: $12.99 Send your text to a maximum of 500 people.
  9. Subscribe for 6 Months: $39.99 Subscribe to enable extended features for 6 months
  10. Self-Promotion to 1000 People: $19.99 Send your text to a maximum of 1000 people.