fix problems on Contributor [iphone]

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Contributor by Getty Images
Info:
company: Getty Images Inc.
: https://contributors.gettyimages.com/help
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Account issue

Lack of integration with account settings

Fix: 1. Access settings through the app: If the app redirects you to a browser for settings, make sure you are logged into the correct account in... ⇲
 
Slow issue

Slow and sluggish performance

Fix: 1. Close background apps: Double-tap the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on the Co... ⇲
 
UI issue

Difficult to navigate UI

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Take notes on where key fu... ⇲

Buttons unresponsive on the edge of the screen

Fix: 1. Clean your screen: Sometimes, dirt or smudges can affect touch sensitivity. Use a microfiber cloth to clean your screen thoroughly. 2. R... ⇲
 
Bugs issue

Inability to track royalties on the app

Fix: 1. Check for updates: Ensure you have the latest version of the app, as tracking features may be added in updates. 2. Use the website: If t... ⇲

Confusing rejection process

Fix: 1. Review rejection criteria: Familiarize yourself with the common reasons for rejection by checking the app or website for guidelines. 2.... ⇲
 
Uploads issue

Rejection of high-quality images

Fix: 1. Review submission guidelines: Ensure that your images meet all the submission criteria outlined by Getty Images. Check for specific requi... ⇲
 
Compatibility issue

No option to apply via desktop browser

Fix: 1. Use the mobile app: Since the app is designed for mobile use, ensure you are utilizing all its features effectively. 2. Check for browse... ⇲
 
Customization issue

Batch editing requires repetitive data entry

Fix: 1. Use templates: If the app allows, create templates for common data entries to streamline the process for batch editing. 2. Copy and past... ⇲

Tags often need to be entered individually

Fix: 1. Use copy and paste: If you have a set of common tags, keep them in a notes app and copy them into the tagging section as needed. 2. Crea... ⇲
 
Settings issue

Limited information on image requirements

Fix: 1. Explore the app: Look for any help or FAQ sections within the app that may provide more details on image requirements. 2. Visit the Gett... ⇲

Contributor takes users out to a browser for settings

Fix: 1. Bookmark the settings page: If you frequently need to access account settings, bookmark the page in your browser for quicker access. 2.... ⇲
 
Updates issue

No access to stats after update

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may fix bugs related to stats access. 2. Restart the app: C... ⇲
 
Crashes issue

Contributor crashes when uploading photos

Fix: 1. Check file formats: Ensure that the images you are trying to upload are in the supported formats (JPEG, PNG, etc.). If not, convert them... ⇲
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 what users are saying
Good experience
93.9%

Bad experience
3.9%

Neutral
2.2%

~ from our NLP analysis of 1,990 combined software ratings.

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 Private Data Contributor collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics