fix problems on PortPro V2 [iphone]

—— Run into issues on PortPro V2? Get help pending when official support gets back to you!

PortPro v2

Info:

company: Axle Technologies

: https://portpro.io/

Chat with our AI-based PortPro v2 Support

🛠️ Common PortPro v2 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Doesn't allow drivers to see arrival time

Fix: Check if the app has a settings option to enable arrival time visibility. Go to the app settings, look for notifications or display options,... ⇲

Cannot work on multiple transactions simultaneously

Fix: Prioritize your transactions by completing one at a time. Use a checklist to keep track of each transaction's status, which can help you man... ⇲

Payments issue

Other drivers' inaction affects payment processing

Fix: Establish a clear communication protocol with your team to ensure that all drivers are aware of their responsibilities regarding payment pro... ⇲

Updates issue

Automatic route update causes miscommunication

Fix: Turn off automatic route updates in the app settings if this feature is causing confusion. Instead, manually check and confirm routes before... ⇲

Notifications issue

Stopped receiving notifications

Fix: Check your device's notification settings. Go to Settings > Notifications > PortPro and ensure that notifications are enabled. Also, check i... ⇲

Glitches issue

PortPro v2 is glitchy and submissions may not show up

Fix: Clear the app cache by going to Settings > Apps > PortPro > Storage and selecting 'Clear Cache'. This can help resolve minor glitches and im... ⇲

Bugs issue

Cannot mark arrival for double moves

Fix: Use a workaround by marking your arrival for the first move and then manually noting the second move in a separate app or document until the... ⇲

Chaotic historical record

Fix: Organize your historical records by exporting them to a spreadsheet or document where you can categorize and sort the information as needed.... ⇲

Crashes issue

PortPro v2 constantly crashes and freezes

Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update and install any available updates. Also... ⇲

Settings issue

Requires daily manifest despite using the app

Fix: Create a digital version of your daily manifest using a note-taking app or spreadsheet. This can help you keep track of your daily tasks wit... ⇲

Privacy issue

Shares information with third parties

Fix: Review the app's privacy settings to see if there are options to limit data sharing. Go to Settings > Privacy and adjust any settings relate... ⇲

Location tracking when off duty

Fix: Check the app's location settings and disable location tracking when you are off duty. Go to Settings > Privacy > Location Services and adju... ⇲