—— Run into issues on Surfex VPN? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the Surfex VPN app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the ap... ⇲
Fix: 1. Check your internet speed using a speed test app. If your speed is low, try resetting your router or contacting your internet service pro... ⇲
Fix: 1. Update the Surfex VPN app to the latest version available in the App Store, as updates often include stability improvements. 2. If the ap... ⇲
Fix: 1. Before going offline, download any necessary content or files while connected to the VPN. This will allow you to access them later withou... ⇲
Fix: 1. Check the app for a FAQ or help section that may provide answers to common issues. 2. Look for user forums or community support groups on... ⇲
Fix: 1. Go to Settings > Notifications > Surfex VPN and ensure that notifications are enabled. Adjust the settings to allow alerts, sounds, and b... ⇲
Fix: 1. Familiarize yourself with the app layout by exploring each section. Take notes on where key features are located to improve your navigati... ⇲
Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use third-party app... ⇲
Fix: 1. Limit the use of Surfex VPN to when necessary, and disconnect when not in use to save battery life. 2. Check the app settings for any opt... ⇲
Fix: 1. Check the Surfex VPN website or app store page for a list of compatible devices and operating systems. If your device is not supported, c... ⇲