fix problems on CHEMION [iphone]

—— Run into issues on CHEMION? Get help pending when official support gets back to you!

CHEMION

Info:

company: Neofect USA, Inc.

: https://www.chemionglasses.com/apps/frequently-asked-questions

: www.chemionglasses.com

Chat with our AI-based CHEMION Support

🛠️ Common CHEMION Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

CHEMION fails to load content

Fix: 1. Check your internet connection: Ensure that you are connected to a stable Wi-Fi or cellular network. You can do this by opening a web bro... ⇲

Explorer option stuck on loading

Fix: 1. Restart the app: Close the CHEMION app completely and reopen it. This can refresh the app and may resolve the loading issue. 2. Check for... ⇲

Crashes issue

Equalizer crashes the app

Fix: 1. Restart the app: Close CHEMION and reopen it to see if the equalizer feature works without crashing. 2. Check for updates: Ensure that yo... ⇲

CHEMION crashes when selecting features

Fix: 1. Restart the app: Close CHEMION completely and reopen it to see if the issue persists. 2. Check for updates: Ensure you have the latest ve... ⇲

CHEMION kicks users out when accessing explorer

Fix: 1. Restart the app: Close CHEMION completely and reopen it to see if the issue persists. 2. Check for updates: Ensure you have the latest ve... ⇲

Network issue

Bluetooth connection issues

Fix: 1. Check Bluetooth settings: Go to your iPhone settings, tap on Bluetooth, and ensure that Bluetooth is turned on. Also, make sure that your... ⇲

Cannot connect to Facebook

Fix: 1. Check Facebook app: Ensure that the Facebook app is installed and updated on your iPhone. Log in to Facebook through the app to ensure yo... ⇲

Freezing issue

CHEMION freezes on startup

Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to access the app switcher, then swipe CHEM... ⇲

UI issue

Easily pressed erase frame button

Fix: 1. Adjust sensitivity settings: If available, check if there are sensitivity settings in the app that can be adjusted to prevent accidental... ⇲

Customization issue

Limited font choices

Fix: 1. Explore app settings: Check if there are any settings within CHEMION that allow you to download or add more fonts. Some apps have hidden... ⇲

No shuffle option in explore category

Fix: 1. Manually explore: While waiting for a shuffle feature, manually browse through the content in the explore category to find new items. 2.... ⇲

Inability to change colors

Fix: 1. Explore app settings: Check if there are any settings within CHEMION that allow you to change colors or themes. Sometimes these options a... ⇲

Search issue

Inability to search for content

Fix: 1. Restart the app: Close and reopen CHEMION to refresh its functionality. 2. Check for updates: Make sure you are using the latest version... ⇲

Compatibility issue

CHEMION does not detect glasses

Fix: 1. Check Bluetooth connection: Ensure that Bluetooth is enabled on your iPhone and that your glasses are in pairing mode. 2. Restart both de... ⇲

Old app version worked better

Fix: 1. Reinstall the app: If you have a backup of the old version, uninstall the current version and reinstall the older version from your backu... ⇲

CHEMION does not support older glasses

Fix: 1. Check compatibility: Verify the compatibility of your glasses with the CHEMION app in the app's documentation or website. 2. Use alternat... ⇲

CHEMION does not function on multiple devices

Fix: 1. Check account settings: Ensure that you are logged into the same account on all devices. Some apps restrict functionality based on accoun... ⇲

Loading issue

Loading screen issues when liking or downloading animations

Fix: 1. Check internet connection: Ensure you have a stable internet connection while trying to like or download animations. 2. Restart the app:... ⇲

CHEMION requires Facebook login

Fix: 1. Create a Facebook account: If you do not have a Facebook account, consider creating one to access the app's features. 2. Use alternative... ⇲

Updates issue

CHEMION has not been updated in months

Fix: 1. Check for updates: Regularly check the App Store for any updates to CHEMION. Sometimes updates are released without prior notice. 2. Enga... ⇲