fix problems on Simplero [iphone]

—— Run into issues on Simplero? Get help pending when official support gets back to you!

Simplero

Info:

company: Simplero

: https://help.simplero.com/

: www.simplero.com

Chat with our AI-based Simplero Support

🛠️ Common Simplero Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Does not allow streaming content

Fix: Check if there are any settings within the app that allow you to enable streaming. Go to the app settings and look for options related to co... ⇲

Automatically downloads content to device

Fix: Go to the app settings and look for a download option. Disable any settings that automatically download content to your device. This may be... ⇲

Storage issue

Consumes excessive storage space

Fix: Regularly check the storage usage of the app by going to your device settings, then 'General' > 'iPhone Storage'. Identify the Simplero app... ⇲

UI issue

Difficult navigation

Fix: Familiarize yourself with the app layout by exploring each section. Take notes on where key features are located to improve your navigation... ⇲

No back arrows for easy navigation

Fix: Use the home button or main menu to return to the previous screen instead of looking for a back arrow. This may be a workaround if the app d... ⇲

Cannot return to unfinished content easily

Fix: Check if the app has a 'Continue Watching' or 'My Progress' section that lists unfinished content. This can help you quickly find where you... ⇲

Hard to navigate between completed videos

Fix: Check if there is a 'Completed' section in the app that lists all videos you have finished. This can help you quickly access previously watc... ⇲

Loading issue

Slow content loading

Fix: Ensure that your internet connection is stable and fast. Try switching from Wi-Fi to cellular data or vice versa to see if loading speeds im... ⇲

Account issue

Account access issues

Fix: Double-check your login credentials to ensure they are correct. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Support issue