fix problems on Public Surplus Buyers App [iphone]

—— Run into issues on Public Surplus Buyers App? Get help pending when official support gets back to you!

Public Surplus Buyers App

Info:

company: Webcat LLC

: https://www.publicsurplus.com/sms/about/contactus.html

Chat with our AI-based Public Surplus Buyers App Support

🛠️ Common Public Surplus Buyers App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Public Surplus Buyers App frequently freezes

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Public Surplu... ⇲

Cannot zoom on auction images

Fix: 1. Tap and hold on the auction image to see if a zoom option appears. 2. If not, try using a pinch gesture (placing two fingers on the scree... ⇲

UI issue

No ability to share auction links

Fix: 1. Copy the auction link by tapping and holding on the link (if available) and selecting 'Copy'. 2. You can then paste this link into any me... ⇲

Inability to view questions and answers on items

Fix: 1. Check if there is a specific section in the app for questions and answers. 2. If not visible, try refreshing the auction page or logging... ⇲

Inability to scroll through lists properly

Fix: 1. Close the app and reopen it to reset its functionality. 2. Ensure that your iPhone's software is up to date by going to Settings > Genera... ⇲

Static photo presentation

Fix: 1. Check if there are any settings within the app that allow for dynamic photo viewing. 2. If not, consider accessing the auction site throu... ⇲

Network issue

Constant disconnects and logouts

Fix: 1. Ensure that your internet connection is stable. Switch between Wi-Fi and cellular data to see if the issue persists. 2. If using Wi-Fi, t... ⇲

Search issue

Search button often unresponsive

Fix: 1. Close the app and reopen it to reset its functionality. 2. Ensure that your iPhone's software is up to date by going to Settings > Genera... ⇲

Distance control in search is ineffective

Fix: 1. Ensure that location services are enabled for the app by going to Settings > Privacy > Location Services and selecting the Public Surplus... ⇲

Crashes issue

Public Surplus Buyers App crashes on login

Fix: 1. Ensure that your app is updated to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary glitches... ⇲

Slow issue

Slow loading times

Fix: 1. Check your internet connection and switch between Wi-Fi and cellular data to see if loading speeds improve. 2. Close any other apps runni... ⇲

Settings issue

Default region selection not saved

Fix: 1. After selecting your preferred region, ensure you save the settings if prompted. 2. If there is no save option, try logging out and loggi... ⇲

Public Surplus Buyers App does not remember previous selections

Fix: 1. Check if there is a setting within the app to save preferences or selections. 2. If not, consider documenting your preferences externally... ⇲

Payments issue

Payment method required before viewing auctions

Fix: 1. If you are uncomfortable entering payment information, check if there is an option to view auctions without payment. 2. If not, consider... ⇲

Support issue

Poor customer support

Fix: 1. Look for any help or FAQ sections within the app that may provide answers to common issues. 2. Check online forums or community pages for... ⇲

Glitches issue

Glitches and server errors

Fix: 1. Restart the app and check your internet connection. 2. If the issue persists, try uninstalling and reinstalling the app to reset its conn... ⇲

Compatibility issue

Limited features compared to website

Fix: 1. Use the website version of Public Surplus on your mobile browser for full functionality. 2. Bookmark the website for easy access. OR 1... ⇲

Customization issue

No landscape mode support

Fix: 1. Check if your iPhone is set to allow rotation by going to Settings > Display & Brightness and ensuring 'Rotation Lock' is off. 2. If the... ⇲

Updates issue

Frequent updates without noticeable improvements

Fix: 1. Keep the app updated to ensure you have the latest features and bug fixes. 2. Monitor the app's update notes in the App Store to see if a... ⇲

Bugs issue