fix problems on Kagi [iphone]

—— Run into issues on Kagi ? Get help pending when official support gets back to you!

Kagi for Safari

Info:

company: Kagi Inc.

: https://help.kagi.com/kagi/getting-started/setting-default.html#safari

Chat with our AI-based Kagi Support

🛠️ Common Kagi Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Kagi not working after update

Fix: 1. Restart your iPhone: Sometimes, a simple restart can resolve issues after an update. Press and hold the power button until you see the 's... ⇲

Extension redirects inconsistently

Fix: 1. Check extension settings: Open Safari, go to Preferences > Extensions, and ensure that the Kagi extension is enabled and configured corre... ⇲

Slow issue

Slow and unreliable performance

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if per... ⇲

Permissions issue

Requires broad permissions

Fix: 1. Review permissions: Go to Settings > Privacy > Tracking and adjust the permissions for Kagi. Limit permissions to only what is necessary... ⇲

UI issue

Onboarding process is rough

Fix: 1. Follow a guide: Look for online tutorials or guides that walk you through the onboarding process step-by-step. This can help clarify any... ⇲

Search results interface feels outdated

Fix: 1. Provide feedback within the app: While you cannot contact developers, you can often find a feedback option within the app to express your... ⇲

Updates issue

Frequent breaks after updates

Fix: 1. Check for updates: Regularly check for updates to the Kagi app in the App Store. Developers often release patches to fix bugs after major... ⇲

New version has reliability issues

Fix: 1. Monitor for updates: Keep an eye on the App Store for updates that may address reliability issues in the new version. OR 2. Use a diff... ⇲

Compatibility issue

Extension does not show up in Safari

Fix: 1. Enable the extension: Go to Safari > Preferences > Extensions and ensure the Kagi extension is checked. If it’s not listed, reinstall the... ⇲

Integration with Safari feels hijacked

Fix: 1. Adjust default search engine: Go to Settings > Safari > Search Engine and select your preferred search engine. This can help reduce the f... ⇲

Old version works better

Fix: 1. Use the old version: If you have a backup of the old version, you can restore it. Connect your iPhone to a computer, open iTunes, and res... ⇲