—— Run into issues on KPN Thuis? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close the app completely: Double-click the Home button (or swipe up from the bottom of the screen on iPhones without a Home button) to vi... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening a web page or another... ⇲
Fix: 1. Download content when online: If the app allows, download shows or movies while connected to Wi-Fi. Look for a download icon next to the... ⇲
Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for KPN Thuis. Install any available updates as they... ⇲
Fix: 1. Use in-app help: Check if the KPN Thuis app has a help or support section within the app itself. This may provide FAQs or troubleshooting... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > KPN Thuis and ensure that notifications are enabled. Adjust the settings to... ⇲
Fix: 1. Check system requirements: Visit the KPN Thuis website or the App Store page to see the list of compatible devices and iOS versions. Ensu... ⇲
Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand where features are located. This can help you navig... ⇲
Fix: 1. Explore settings: Check the app settings to see if there are any options for customizing the interface or viewing preferences. Sometimes,... ⇲
Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for KPN Thuis to save battery life. 2. Re... ⇲