fix problems on Cars.com [iphone]

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—— Run into issues on Cars.com? Get help pending when official support gets back to you!

Cars.com - New & Used Cars
Info:
company: Cars.com
: https://www.cars.com/contact/
: www.cars.com
Chat with our AI-based Cars.com Support
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Loading issue

Pictures fail to load

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persi... ⇲

Poor handling of large image files

Fix: 1. Resize Images: If you are uploading images, use an image editing app to resize them before uploading to ensure they load properly. 2. Cle... ⇲
 
Search issue

Inaccurate filtering results

Fix: 1. Reset Filters: Clear all filters and start fresh. Sometimes, previous selections can conflict with new ones. Go to the filter options and... ⇲

Inconsistent search results

Fix: 1. Refine Search Criteria: Adjust your search criteria to be more specific, which can help yield more consistent results. 2. Clear Search Hi... ⇲
 
Glitches issue

Glitches during searches

Fix: 1. Restart the App: Close the app completely and reopen it. This can resolve temporary glitches. 2. Clear App Cache: Offload the app to clea... ⇲
 
UI issue

Poor user interface design

Fix: 1. Familiarize Yourself with the Layout: Spend some time exploring the app to understand its layout better. Sometimes, user experience impro... ⇲

No clear indication of saved car availability

Fix: 1. Regularly Check Listings: Make it a habit to check back on saved cars frequently to see if they are still available. 2. Set Alerts: If th... ⇲

Difficulties with multi-select features

Fix: 1. Practice Multi-Select: Familiarize yourself with the multi-select feature by practicing on different listings to understand how it works.... ⇲

No landscape mode for iPad

Fix: 1. Rotate the Device: Ensure your iPad is unlocked for rotation and try rotating it to see if the app adjusts to landscape mode. 2. Provide... ⇲
 
Ads issue

Ads disrupt user experience

Fix: 1. Use Ad Blockers: If you are using a browser version, consider using ad-blocking extensions. For the app, check if there are settings to l... ⇲

Repetitive listings from dealers

Fix: 1. Use Advanced Search: If available, use advanced search options to filter out specific dealers or types of listings that are repetitive. 2... ⇲
 
Customization issue

Limited filter options

Fix: 1. Combine Filters: Use multiple filters in combination to narrow down your search more effectively, even if options are limited. 2. Use Key... ⇲

No option for custom price ranges

Fix: 1. Use Available Price Filters: Use the existing price filters to get as close as possible to your desired range, even if it’s not custom. 2... ⇲
 
Settings issue

No option to block specific dealerships

Fix: 1. Use the Search Function: When you see a listing from a dealership you want to avoid, take note of their name and manually avoid searching... ⇲

Inability to save notes on cars

Fix: 1. Use a Note-Taking App: Use a separate note-taking app (like Notes or Evernote) to jot down your thoughts on cars you are interested in. 2... ⇲
 
Compatibility issue

Cars.com does not fill iPad screen properly

Fix: 1. Check Display Settings: Go to Settings > Display & Brightness and ensure that the display settings are optimized for your iPad. 2. Rotate... ⇲
 
Accessibility issue

Lack of accessibility features

Fix: 1. Use iOS Accessibility Settings: Go to Settings > Accessibility and enable features like VoiceOver or Zoom to assist with using the app. 2... ⇲
 
Updates issue

Frequent updates introduce new bugs

Fix: 1. Delay Updates: If you notice that updates frequently introduce bugs, consider delaying updates until you read user reviews about the new... ⇲
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 what users are saying
Good experience
97.4%

Neutral
1.9%

Bad experience
0.7%

~ from our NLP analysis of 548,176 combined software ratings.

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 Private Data Cars.com collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics