fix problems on Blue Iris [iphone]

—— Run into issues on Blue Iris? Get help pending when official support gets back to you!

Blue Iris

Info:

company: Ken Pletzer

: https://blueirissoftware.com

Chat with our AI-based Blue Iris Support

🛠️ Common Blue Iris Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

UI is outdated

Fix: To improve your experience with the outdated UI, consider customizing the layout and settings within the app. Go to the settings menu and ex... ⇲

Playback controls are not user-friendly

Fix: Familiarize yourself with the playback controls by reviewing the user manual or help section within the app. This can help you understand th... ⇲

Notifications issue

Notification count is incorrect

Fix: Check your notification settings within the app to ensure they are configured correctly. Go to the settings menu, look for notifications, an... ⇲

No lock screen notifications

Fix: Ensure that notifications are enabled for the app in your iPhone settings. Go to Settings > Notifications > Blue Iris and toggle on 'Allow N... ⇲

Inconsistent alerts

Fix: Review your alert settings in the app to ensure they are set up correctly. Go to the settings menu and check the alert types you want to rec... ⇲

Crashes issue

Blue Iris crashes when rotating screen

Fix: Try clearing the app's cache and data. Go to Settings > General > iPhone Storage, find Blue Iris, and select 'Offload App' to clear temporar... ⇲

Network issue

Connection issues with server

Fix: Check your internet connection to ensure it is stable. You can do this by testing other apps or websites. If your connection is weak, try sw... ⇲

Permissions issue

Limited user access configuration

Fix: Explore the user management settings within the app to see if there are any options to customize user access. This may include creating diff... ⇲

Camera issue

Blue Iris does not support high-resolution cameras

Fix: Check if there are any updates available for the app that may include support for high-resolution cameras. Go to the App Store and see if an... ⇲

Support issue

Support response times are slow

Fix: Utilize the app's help section or FAQ to find answers to common issues, which can save time while waiting for support responses. OR Engag... ⇲

Support ticket functionality is broken

Fix: If the support ticket system is not functioning, try using alternative methods to reach support, such as email or social media channels, if... ⇲

Glitches issue

Glitches and bugs present

Fix: Regularly check for app updates in the App Store, as developers often release patches to fix known bugs and glitches. Keeping the app update... ⇲

Gameplay issue

Learning curve is steep

Fix: Take advantage of online tutorials or video guides that can help you understand the app's features and functionalities better. Many users sh... ⇲

Syncing issue

Blue Iris does not refresh automatically

Fix: Check the app settings to see if there is an option to enable automatic refresh. If available, toggle this setting on to ensure the app upda... ⇲

UI issue

Playback speed controls are tedious

Fix: Familiarize yourself with any available shortcuts or gestures for adjusting playback speed. This can help streamline the process and make it... ⇲

No Picture in Picture mode

Fix: Check if there are any updates available for the app that may include Picture in Picture support. Go to the App Store and see if an update i... ⇲