fix problems on Flinto [iphone]

—— Run into issues on Flinto? Get help pending when official support gets back to you!

Flinto

Info:

company: Flinto, LLC.

: https://www.flinto.com/learn

: www.flinto.com

Chat with our AI-based Flinto Support

🛠️ Common Flinto Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot close prototype and return to menu easily

Fix: To close a prototype and return to the main menu, try tapping the 'Back' button located in the top left corner of the screen. If this does n... ⇲

Live preview causes spinning circle

Fix: Ensure that your internet connection is stable. A weak connection can cause the live preview to lag. Try switching from Wi-Fi to cellular da... ⇲

Loading issue

Prototypes won't open in viewer

Fix: Check if the Flinto app is updated to the latest version. Go to the App Store, search for Flinto, and see if an update is available. If so,... ⇲

Compatibility issue

Missing support for iPhone X

Fix: If you are using an iPhone X, ensure that you have the latest version of the Flinto app installed, as updates may include compatibility fixe... ⇲

Installation issue

Mac program fails to detect app installation

Fix: Make sure that both your Mac and iPhone are connected to the same Wi-Fi network. This is essential for the Mac program to detect the app ins... ⇲

Downloads issue

Clients must download app to view prototypes

Fix: To share prototypes without requiring clients to download the app, consider exporting the prototypes as a web link if the feature is availab... ⇲

Cannot open prototypes from Dropbox on phone

Fix: Ensure that you have the Dropbox app installed and that you are logged in. Open the Dropbox app, locate the Flinto file, and select 'Open in... ⇲

Flinto files won't open from various sources

Fix: Verify that the files you are trying to open are compatible with the Flinto app. Check the file format and ensure it is supported by Flinto.... ⇲

Messages issue

Sharing Flinto files via iMessage/text fails

Fix: Instead of sharing directly via iMessage or text, try using email to send the Flinto files. This method often handles larger files better an... ⇲

Slow issue

Slow loading times after update

Fix: Clear the app's cache by going to your iPhone's settings, selecting Flinto, and choosing 'Clear Cache' if the option is available. This can... ⇲

Uploads issue

No way to import prototypes

Fix: Check if the import feature is available in the app settings. If it is, follow the prompts to import your prototypes from the desired source... ⇲

Difficulty signing into account

Fix: Ensure that you are entering the correct email and password. If you have forgotten your password, use the 'Forgot Password' feature to reset... ⇲

UI issue

Overly complex compared to web version

Fix: Familiarize yourself with the app's interface by exploring the tutorial or help section within the app. This can help you understand the fea... ⇲