fix problems on Hive [iphone]

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Hive
Info:
company: Centrica Hive Limited
: https://hivehome.com
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Updates issue

Hive fails to recognize hub device after update

Fix: 1. Restart your hub device by unplugging it for 10 seconds and then plugging it back in. 2. Ensure that your hub is connected to the same Wi... ⇲
 
Notifications issue

Notifications not received on iPhone

Fix: 1. Check your notification settings in the Hive app. Go to Settings > Notifications and ensure that notifications are enabled. 2. Verify tha... ⇲

Push notifications broken after update

Fix: 1. Check your notification settings in the app and on your iPhone to ensure they are enabled. 2. Restart your iPhone to refresh the notifica... ⇲
 
Freezing issue

Apple Watch app freezes and crashes

Fix: 1. Ensure that your Apple Watch is updated to the latest watchOS version. 2. Restart both your Apple Watch and iPhone to clear any temporary... ⇲

Hive freezes when changing schedules

Fix: 1. Ensure that your app is updated to the latest version. 2. Restart the app to clear any temporary glitches. OR 1. If the app continues... ⇲
 
Bugs issue

Cannot use schedule feature due to NaN time slots

Fix: 1. Check your app settings to ensure that the time zone is set correctly. Go to Settings > Time Zone and select your current time zone. 2. R... ⇲

Thermostat does not maintain set temperature

Fix: 1. Check the thermostat settings to ensure they are configured correctly. 2. Ensure that the thermostat is properly calibrated and not obstr... ⇲
 
Login issue

Hive logs out and fails to reset password

Fix: 1. Ensure that your app is updated to the latest version. 2. Check your internet connection; a weak connection can cause logouts. 3. Try res... ⇲
 
Support issue

No North American support

Fix: 1. Check the Hive website for any updates regarding North American support. 2. Use the app's features that do not require regional support,... ⇲
 
Camera issue

Camera app operates separately from main app

Fix: 1. Ensure that both apps are updated to the latest versions. 2. Check the settings in both apps to see if there are options to integrate the... ⇲
 
Settings issue

Scheduling includes next day by default

Fix: 1. Check the app settings to see if there is an option to change the default scheduling time. 2. Manually adjust the schedule each time to t... ⇲

Cannot modify on/off times for devices

Fix: 1. Ensure that your app is updated to the latest version. 2. Check the settings for the specific device to see if there are restrictions on... ⇲
 
Crashes issue

Hive crashes frequently after updates

Fix: 1. Restart your iPhone to clear any temporary issues. 2. Check for any additional updates for the app that may fix crashing issues. OR 1.... ⇲
 
Network issue

Hive indicates thermostat is offline

Fix: 1. Check your internet connection and ensure that the thermostat is connected to Wi-Fi. 2. Restart the thermostat by turning it off and on.... ⇲
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