fix problems on HypeRate [iphone]

—— Run into issues on HypeRate? Get help pending when official support gets back to you!

HypeRate

Info:

company: Brainbuxx UG (haftungsbeschrankt) & Co. KG

: https://discord.gg/75jcqvuHAH

: www.hyperate.io

Chat with our AI-based HypeRate Support

🛠️ Common HypeRate Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Removed support for watches under watchOS 9

Fix: If you have a watch running an older version of watchOS, consider updating your watch to the latest version if possible. This may restore co... ⇲

Does not connect to Garmin devices

Fix: Ensure that your Garmin device is compatible with HypeRate. Check the HypeRate documentation or website for a list of supported devices. If... ⇲

Compatibility issue

iPhone app cannot find the watch

Fix: Make sure Bluetooth is enabled on your iPhone. Go to 'Settings' > 'Bluetooth' and toggle it on. Then, ensure that your watch is also in pair... ⇲

HypeRate does not show up on watch

Fix: Ensure that the HypeRate app is installed on your watch. Open the Watch app on your iPhone, scroll down to 'Available Apps', and install Hyp... ⇲

Cannot find any devices

Fix: Make sure that the devices you are trying to connect are powered on and in range. Check the Bluetooth settings on your iPhone to ensure that... ⇲

Only supports newer watches

Fix: If you own an older watch, consider checking for any firmware updates that may improve compatibility with newer apps. Go to the Watch app on... ⇲

Location issue

Web app location not provided

Fix: If the web app does not provide a location, check your internet connection. Ensure you are connected to a stable network. If the issue persi... ⇲

Crashes issue

Stops working suddenly

Fix: If the app stops working, try force closing it and reopening. On your iPhone, swipe up from the bottom of the screen (or double-click the ho... ⇲

Search issue

Does not search for Bluetooth devices

Fix: Ensure that Bluetooth is enabled on your iPhone and that the HypeRate app has permission to access Bluetooth. Go to 'Settings' > 'Privacy' >... ⇲