fix problems on Triode [iphone]

—— Run into issues on Triode? Get help pending when official support gets back to you!

Triode - Internet Radio

Info:

company: The Iconfactory

: https://support.iconfactory.com/kb/triode

: triode.app

Chat with our AI-based Triode Support

🛠️ Common Triode Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Triode does not always start playing when car is started

Fix: Check the Bluetooth connection between your iPhone and your car. Ensure that your iPhone is set to connect automatically to your car's Bluet... ⇲

Triode does not resume playing after losing signal

Fix: Check the app settings for any options related to playback after losing connection. Some apps have a 'resume playback' feature that can be t... ⇲

UI issue

Artist and album art information not displayed for some stations

Fix: Ensure that you have a stable internet connection, as missing metadata can sometimes be due to connectivity issues. Try switching between Wi... ⇲

UI oddities and lack of modern polish

Fix: Check for any available updates for the app in the App Store. Developers often release updates that fix UI issues and improve the overall us... ⇲

Customization issue

No option to add custom logos for stations

Fix: Currently, the app may not support custom logos. As a workaround, you can create a playlist or a favorites list with the stations you listen... ⇲

No rewind feature for songs

Fix: As a workaround, you can manually pause the stream and then resume it to go back a few seconds. This is not a perfect solution but can help... ⇲

Audio issue

Chimes sound when switching between access points

Fix: This chime is likely a notification sound for connection changes. You can try muting your device or adjusting the sound settings in your iPh... ⇲

Triode stops playing every 5 minutes

Fix: Check your iPhone's battery settings. Go to Settings > Battery and ensure that Low Power Mode is turned off, as this can affect app performa... ⇲

Payments issue

Subscription issues with app not recognizing payment

Fix: Check your subscription status in the App Store. Go to Settings > [your name] > Subscriptions and see if your subscription to Triode is acti... ⇲

Search issue

Search functionality broken on AppleTV version

Fix: Try restarting your Apple TV. Unplug it from power, wait for about 10 seconds, and then plug it back in. This can resolve temporary glitches... ⇲

Notifications issue

Cannot change notification settings

Fix: Check the notification settings for the app in your iPhone's settings. Go to Settings > Notifications > Triode and ensure that notifications... ⇲

Settings issue

No background refresh setting

Fix: If the app does not support background refresh, you can try to keep the app open while using other apps. This will allow it to continue stre... ⇲