fix problems on 98.5 KYGO [iphone]

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—— Run into issues on 98.5 KYGO? Get help pending when official support gets back to you!

98.5 KYGO
Info:
company: Bonneville International
: https://bonneville.com/
: www.kygo.com
Chat with our AI-based 98.5 KYGO Support
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Audio issue

clicks and pops

Fix: 1. Adjust Audio Settings: Go to Settings > Music and toggle off 'Sound Check' and 'EQ'. This can sometimes resolve audio issues. 2. Use Hea... ⇲

stops playing

Fix: 1. Check Background App Refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for the 98.5 KYGO app. This allo... ⇲

cuts in middle of songs

Fix: 1. Check Internet Connection: Ensure you have a strong and stable internet connection. If you're on Wi-Fi, try switching to cellular data or... ⇲

restarts songs

Fix: 1. Check for App Updates: Go to the App Store and check if there are any updates available for the 98.5 KYGO app. Updating can fix bugs that... ⇲

poor audio quality

Fix: 1. Check Audio Settings: Go to Settings > Music and ensure that 'Sound Check' and 'EQ' are turned off. This can sometimes affect audio quali... ⇲
 
Bugs issue

plays same songs repeatedly

Fix: 1. Check Repeat Settings: Open the app and look for the repeat button (usually represented by two arrows in a loop). Make sure it is not act... ⇲

missing song information

Fix: 1. Check App Settings: Go to the app settings and ensure that options for displaying song information are enabled. 2. Restart the App: Clos... ⇲
 
Network issue

buffering issues

Fix: 1. Check Your Internet Speed: Use a speed test app to check your internet speed. If it's slow, try moving closer to your router or switching... ⇲
 
Loading issue

98.5 KYGO doesn't load

Fix: 1. Restart Your Device: A simple restart can often resolve loading issues. Hold down the power button and slide to power off, then turn it b... ⇲

refreshing endlessly

Fix: 1. Check Your Internet Connection: Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try moving closer to yo... ⇲
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 what users are saying
Good experience
64.3%

Bad experience
28.6%

Neutral
7.1%

~ from our NLP analysis of 14 combined software ratings.

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 Private Data 98.5 KYGO collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Sensitive Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Sensitive Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics