fix problems on KFH Online [iphone]

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—— Run into issues on KFH Online? Get help pending when official support gets back to you!

KFH Online
Info:
company: Kuwait Finance House
: http://www.kfh.com
: www.kfh.com
Chat with our AI-based KFH Online Support
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UI issue

Old KFH Pay interface opens from favorites

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > KFH Online. Tap 'Offload App' to clear the cache and reinstall the app. This... ⇲

Poor graphics and appearance compared to other banks

Fix: 1. Check for app updates: Ensure you have the latest version of KFH Online, as updates may improve graphics and overall appearance. 2. Adju... ⇲

Layout of the app needs improvement

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its structure and features. 2. Provide feedback: W... ⇲
 
Compatibility issue

KFH Online requires IOS 10 or higher but fails on IOS 13.5.1

Fix: 1. Check for iOS updates: Go to Settings > General > Software Update. If an update is available, download and install it. 2. Reset settings... ⇲
 
Crashes issue

KFH Online crashes on iPhone 11 Pro

Fix: 1. Restart your iPhone: A simple restart can often resolve app crashes. 2. Update the app: Ensure you have the latest version of KFH Online... ⇲

KFH Online crashes on iPhone X during KFH Pay

Fix: 1. Restart your iPhone: This can help clear temporary glitches. 2. Update the app: Check for updates in the App Store to ensure you have th... ⇲

Login crashes the application

Fix: 1. Restart your iPhone: This can help resolve temporary issues. 2. Clear app cache: Go to Settings > General > iPhone Storage > KFH Online... ⇲

KFH Online closes immediately upon opening

Fix: 1. Restart your iPhone: This can help clear any temporary issues. 2. Update the app: Check for updates in the App Store to ensure you have... ⇲
 
Login issue

Double login required despite fingerprint option

Fix: 1. Check app settings: Go to the app settings and ensure that the fingerprint option is enabled for login. 2. Update the app: Ensure you ha... ⇲
 
Customization issue

Inability to sort favorites

Fix: 1. Manually organize favorites: If the app does not allow sorting, consider creating a new favorites list and adding items in the order you... ⇲
 
Features issue

No option to send money transfer links

Fix: 1. Explore the app: Check all sections of the app to see if there is an option for sharing transfer links that may not be immediately visibl... ⇲
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 what users are saying
Good experience
91.0%

Bad experience
6.2%

Neutral
2.8%

~ from our NLP analysis of 57,695 combined software ratings.

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 Private Data KFH Online collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Diagnostics