fix problems on Pronto [iphone]

—— Run into issues on Pronto? Get help pending when official support gets back to you!

Pronto - San Diego

Info:

company: San Diego Metropolitan Transit System

: https://www.sdmts.com/about-mts/customer-service

Chat with our AI-based Pronto Support

🛠️ Common Pronto Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Pronto freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Pronto app of... ⇲

slow loading times

Fix: 1. Clear the app cache by going to Settings > General > iPhone Storage, find the Pronto app, and select 'Offload App'. This will remove the... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the Pronto app to the latest version by going to the App Store, tapping on your profile icon, and scrolling to see if an update is... ⇲

Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline viewing. Look for a download icon or option within the app settings or whi... ⇲

Support issue

poor customer support

Fix: 1. Look for a help or FAQ section within the app that may provide answers to common issues. 2. Check the app's website for support resources... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > Pronto and ensure that notifications are enabled. Check that the alert style is set to your preference (... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring all menus and options. Look for a tutorial or help section within the app. 2. Use t... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. Sometimes, features are not immediately obvious... ⇲

Battery issue

high battery consumption

Fix: 1. Check battery usage by going to Settings > Battery and see how much battery the Pronto app is consuming. If it's high, consider limiting... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the minimum specifications. If not, consider upgrading your dev... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.1%

Bad experience

6.8%

Neutral

2.1%

~ from our NLP analysis of 25,602 combined software ratings.

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Private Data Pronto collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Contact Info
- Usage Data