fix problems on DP World Tour [iphone]

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DP World Tour
Info:
company: PGA European Tour
: http://www.europeantour.com/feedback/index.htmx
: www.europeantour.com
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Loading issue
DP World Tour takes too long to open

Fix: 1. Close any other apps running in the background. Double-click the home button (or swipe up from the bottom on newer iPhones) and swipe up... ⇲
 
Compatibility issue
Inconsistent performance on iPhone

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2.... ⇲
 
Freezing issue
Hangs on launch page

Fix: 1. Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping up on the DP World Tour... ⇲
 
UI issue
Difficult navigation

Fix: 1. Familiarize yourself with the app layout. Spend some time exploring the menus and options available. 2. Look for a help or tutorial secti... ⇲
No national flags on leaderboard

Fix: 1. Check the app settings to see if there is an option to display national flags. 2. Ensure your app is updated to the latest version in the... ⇲
 
Slow issue
Slow updating scores

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if it improves the score updates. 2. Close th... ⇲
 
Glitches issue
Clunky and glitchy

Fix: 1. Restart the app by force closing it and reopening it. 2. Ensure your iPhone is updated to the latest iOS version. Go to Settings > Genera... ⇲
 
Screen issue
Empty screens

Fix: 1. Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. 2. Restart the app by force closing i... ⇲
 
Ads issue
Giant ads

Fix: 1. Look for an option in the app settings to reduce ad frequency or turn off personalized ads. 2. If the ads are intrusive, consider using t... ⇲
 
Registration issue
Error during user registration

Fix: 1. Ensure you have a stable internet connection. 2. Double-check the information you are entering during registration for any typos or error... ⇲
Requires sign-up to search players

Fix: 1. If you want to search players without signing up, check if there is a guest mode or a way to browse without an account. 2. If not, consid... ⇲
 
Settings issue
Cannot change profile

Fix: 1. Navigate to the profile settings within the app. Look for an option to edit your profile. 2. If the option is unresponsive, try restartin... ⇲
 
Customization issue
Cannot remove favorite players

Fix: 1. Go to your favorites list and look for an option to edit or remove players. 2. If the option is unresponsive, try restarting the app or y... ⇲
 
Search issue
Old events not easy to see

Fix: 1. Navigate to the events section and look for filters or sorting options that may allow you to view past events. 2. If there is a search fu... ⇲
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 what users are saying
Bad experience
55.3%

Good experience
39.4%

Neutral
5.3%

~ from our NLP analysis of 94 combined software ratings.

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 Private Data DP World Tour collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics