fix problems on Tl [iphone]

—— Run into issues on Tl? Get help pending when official support gets back to you!

Info:

company: Transports publics de la région lausannoise SA

: http://www.t-l.ch

Chat with our AI-based tl Support

🛠️ Common tl Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

tl freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the app off the s... ⇲

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find the app, and select 'Offload App'. This will remove the app b... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store. 2. Restart your iPhone to clear any temporary glitches that may be causi... ⇲

Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline viewing. Look for a download icon or option within the app while connected... ⇲

Support issue

poor customer support

Fix: 1. Look for a help or FAQ section within the app or on the app's website. This may provide answers to common issues. 2. Check social media p... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications, find the app, and ensure that notifications are enabled. Check that the alert style is set to your prefer... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app's layout by exploring all menus and options. Look for a tutorial or help section within the app. 2. If... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. Sometimes, features are not immediately obvious... ⇲

Battery issue

high battery consumption

Fix: 1. Check which apps are consuming the most battery by going to Settings > Battery. If this app is using a lot of battery, limit its use or c... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the necessary specifications. If your device is not compatible,... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

70.0%

Neutral

20.0%

Good experience

10.0%

~ from our NLP analysis of 10 combined software ratings.

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Private Data tl collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Location
Data Linked to You: The following data may be collected and linked to your identity:
- Location
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics