fix problems on Partners 1st FCU [iphone]

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Partners 1st FCU Mobile
Info:
company: Partners 1st Federal Credit Union
: https://partners1stcu.org/
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Updates issue

inconsistent balance updates

Fix: 1. Log out of the app and log back in to refresh your account information. 2. Check for any pending transactions that may not have been pro... ⇲

quick balance feature is not up to date

Fix: 1. Log out of the app and log back in to refresh the balance information. 2. Check for any pending transactions that may not have been proc... ⇲

misleading available balance

Fix: 1. Review your recent transactions to ensure you account for any pending transactions that may not be reflected in the available balance. 2... ⇲
 
UI issue

clunky navigation

Fix: 1. Familiarize yourself with the app layout by exploring each menu option. Take notes on where key features are located. 2. Use the search... ⇲

poor user interface design

Fix: 1. Take time to explore the app and familiarize yourself with its layout. 2. Use the app's help section or tutorials, if available, to bett... ⇲

Partners 1st FCU feels dated

Fix: 1. Explore the app thoroughly to understand its features and layout, which may help you navigate it better despite its appearance. 2. Provi... ⇲

not user friendly

Fix: 1. Take time to explore the app and familiarize yourself with its layout and features. 2. Use the app's help section or tutorials, if avail... ⇲
 
Search issue

difficult to find transaction history

Fix: 1. Look for a 'Transactions' or 'History' tab in the main menu. If it’s not immediately visible, check under 'Accounts' or 'More' sections.... ⇲
 
Settings issue

mobile deposit limits are restrictive

Fix: 1. Review the mobile deposit limits in the app's FAQ or help section to understand the current restrictions. 2. If you frequently hit the l... ⇲

Face ID does not stay enabled

Fix: 1. Go to Settings > Face ID & Passcode and ensure that the app is enabled under 'Other Apps'. 2. If it’s already enabled, try disabling it... ⇲
 
Crashes issue

frequent app crashes

Fix: 1. Ensure your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. Clear the app's cache by go... ⇲
 
Login issue

login process is slow

Fix: 1. Ensure your internet connection is stable. Switch between Wi-Fi and cellular data to see if it improves login speed. 2. Clear the app's... ⇲
 
Compatibility issue

external website for credit card balance

Fix: 1. Bookmark the external website for quick access in your browser. 2. Use the app to check your bank balance and then switch to the browser... ⇲
 
Payments issue

no external account payments

Fix: 1. Check the app's FAQ or help section to see if external payments are supported and under what conditions. 2. If not supported, consider u... ⇲

charges for quick pay option

Fix: 1. Review the app's terms and conditions to understand the fees associated with the quick pay option. 2. If you want to avoid charges, cons... ⇲
 
Customization issue

too many menu options

Fix: 1. Take time to familiarize yourself with the app's layout and prioritize the features you use most often. 2. Create a list of your frequen... ⇲
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 what users are saying
Good experience
76.1%

Bad experience
18.4%

Neutral
5.5%

~ from our NLP analysis of 343 combined software ratings.

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 Private Data Partners 1st FCU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Sensitive Info
    • Diagnostics