fix problems on Revolut [iphone]

—— Run into issues on Revolut? Get help pending when official support gets back to you!

Revolut: Send, spend and save

Info:

company: Revolut Ltd

: https://www.revolut.com/contact-us

: revolut.com

Chat with our AI-based Revolut Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Funds held without explanation

Fix: Check your account notifications and email for any alerts regarding the hold. Sometimes, funds are held due to security checks or compliance... »»

Poor customer service response

Fix: Utilize the in-app chat feature during off-peak hours when response times may be quicker. Be concise and clear about your issue to facilitat... »»

Account issue

Account limits not clearly communicated

Fix: Review the account settings or limits section in the app to find any information regarding your specific account limits. This is often found... »»

Frequent account verification requests

Fix: Ensure that your personal information is up-to-date in the app. This includes your address, phone number, and identification documents. OR... »»

Issues with identity verification

Fix: Ensure that you are using a well-lit area and that your identification documents are clear and legible when submitting for verification. O... »»

Difficulty canceling accounts

Fix: Navigate to the account settings in the app and look for the option to close or cancel your account. Follow the prompts carefully to complet... »»

Payments issue

Inability to transfer funds

Fix: Ensure that you have a stable internet connection and that the app is updated to the latest version. Sometimes, connectivity issues can prev... »»

Card declined at many merchants

Fix: Verify that your card is activated and that you have sufficient funds available. You can check your balance in the app. OR Contact the me... »»

Complicated chargeback process

Fix: Familiarize yourself with the chargeback process by reviewing the guidelines in the app or website. Document all relevant transaction detail... »»

Lack of physical cash management

Fix: Use the budgeting tools within the app to track your spending and savings, which can help you manage your finances without needing physical... »»

Hidden fees

Fix: Review the fee structure in the app or on the website to understand any potential charges associated with your account or transactions. OR... »»

Inconsistent transaction approvals

Fix: Check your account settings to ensure that there are no restrictions or limits set that could affect transaction approvals. OR If you exp... »»

Delayed access to funds

Fix: Check the transaction processing times in the app to understand how long it typically takes for funds to become available after a transactio... »»

Problems with scheduled payments

Fix: Double-check the scheduled payment settings to ensure that the payment details are correct and that there are sufficient funds in your accou... »»

UI issue

App interface cluttered

Fix: Take time to explore the app settings and customize your dashboard. You can often rearrange or hide features that you do not use frequently.... »»

Support issue

No live support available

Fix: Utilize the in-app chat feature for support, as it may provide quicker responses than traditional email support. OR Check the app's help... »»

Updates issue

Unclear terms and conditions updates

Fix: Regularly check the app for any notifications regarding updates to terms and conditions, as these are often communicated through the app.... »»

Security issue

Scammers using the app

Fix: Be vigilant and report any suspicious activity or users through the app's reporting feature to help protect yourself and others. OR Educa... »»

Freezing issue

App freezes during transactions

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes that can resolve freezing issues. OR If the app... »»

Compatibility issue

Limited functionality for travelers

Fix: Explore the app's travel features, such as currency exchange and travel insurance, to maximize its utility while traveling. OR Consider u... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.7%

Bad experience

6.2%

Neutral

1.1%

~ from our NLP analysis of 50,013 combined software ratings.

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Private Data Revolut collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics