fix problems on Sync.ME [iphone]

—— Run into issues on Sync.ME? Get help pending when official support gets back to you!

Sync.ME - Caller ID & Contacts

Info:

company: Sync.ME LTD

: http://www.sync.me

: www.sync.me

Chat with our AI-based Sync.ME Support

🛠️ Common Sync.ME Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No support for business contacts

Fix: 1. Use personal contacts: If possible, add business contacts as personal contacts in your phone to manage them through Sync.ME. 2. Explore... ⇲

4% of users had this problem

Contacts merged incorrectly

Fix: 1. Manually unmerge contacts: Go to your contacts list in Sync.ME and manually separate any incorrectly merged contacts. 2. Review sync set... ⇲

18% of users had this problem

Slow issue

Slow performance overall

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > Sync.ME and tap 'Offload App' to clear the cache. 2. Close background apps:... ⇲

Syncing takes too long

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening a web page in your br... ⇲

Syncing issue

Inconsistent syncing of contact photos

Fix: 1. Manually update photos: Go through your contacts and manually update the photos that are not syncing correctly. 2. Check sync settings:... ⇲

Unable to sync with Facebook

Fix: 1. Reconnect your Facebook account: Go to Sync.ME settings, disconnect your Facebook account, and then reconnect it. This can refresh the co... ⇲

Unable to sync with Instagram

Fix: 1. Reconnect your Instagram account: Similar to Facebook, go to Sync.ME settings, disconnect and then reconnect your Instagram account. 2.... ⇲

Custom sync settings not honored

Fix: 1. Reset sync settings: Go to Sync.ME settings and reset your sync preferences. Then reconfigure your custom settings. 2. Check for app upd... ⇲

Freezing issue

Sync.ME freezes during sync

Fix: 1. Restart the app: Close Sync.ME completely by double-tapping the home button and swiping up on the app. Then reopen it and try syncing aga... ⇲

Network issue

Error messages about internet connection

Fix: 1. Test your internet connection: Open a web browser and try to load a page. If it doesn't load, troubleshoot your Wi-Fi or cellular data.... ⇲

Notifications issue

Notifications for updates not functioning

Fix: 1. Check notification settings: Go to Settings > Notifications > Sync.ME and ensure that notifications are enabled. 2. Update the app: Make... ⇲

Duplicate contact notifications without resolution

Fix: 1. Manually resolve duplicates: Go through your contacts in Sync.ME and manually delete or merge duplicates. 2. Check sync settings: Ensure... ⇲

Payments issue

Limited functionality in free version

Fix: 1. Explore features: Familiarize yourself with the features available in the free version to maximize its use. 2. Consider upgrading: If yo... ⇲

Search issue

Inability to find Facebook profiles

Fix: 1. Check privacy settings: Ensure that the Facebook profiles you are trying to find have not set their profiles to private. 2. Use search f... ⇲

Crashes issue

Sync.ME crashes frequently

Fix: 1. Update the app: Ensure you have the latest version of Sync.ME, as updates often fix bugs that cause crashes. 2. Free up storage: Check y... ⇲

Loading issue

Sync.ME fails to load properly

Fix: 1. Restart the app: Close Sync.ME completely and reopen it. 2. Check for updates: Ensure you have the latest version of the app, as updates... ⇲

Support issue

Unresponsive customer support

Fix: 1. Check FAQs: Visit the Sync.ME website or help section within the app for common issues and solutions. 2. Use community forums: Look for... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

84.1%

Bad experience

10.6%

Neutral

5.3%

~ from our NLP analysis of 22,052 combined software ratings.

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Private Data Sync.ME collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Contacts
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Sync.ME Premium: $19.99 Allows access to all pro-features including Caller ID, contact merge, spam detection, contact list backup and more..
Sync.ME Pro: $29.99 Access all Pro features
1 Premium Result: $1.99 Single access to the information of a premium Caller ID search result
Unlimited: $29.99 Unlocks all premium features
Sync.ME Premium: $4.99 Allows access to all pro-features including Caller ID, contact merge, spam detection, contact list backup and more..
Sync.ME Premium: $2.99 Allows access to all pro-features including Caller ID, contact merge, spam detection, contact list backup and more..
Unlimited Premium Results: $2.99 Unlimited Premium Results Unlimited access to the information of a premium Caller ID search results. (reasonable use). The subscription is auto-renewed.
Unlimited Premium Results: $9.99 Unlimited Premium Results Unlimited access to the information of a premium Caller ID search results. (reasonable use). The subscription is auto-renewed.
Unlimited: $39.99 Unlocks all premium features
Sync.ME Premium: $4.99 Unlimited access to the information of a premium Caller ID search results. (reasonable use). The subscription is auto-renewed after a free trial period.