fix problems on ScanKey [iphone]

—— Run into issues on ScanKey? Get help pending when official support gets back to you!

ScanKey - QR OCR NFC Keyboard

Info:

company: Matthias Herbrich

: http://allesmatze.de/scankey/en/

Chat with our AI-based ScanKey Support

🛠️ Common ScanKey Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Scanning line not centered on camera

Fix: Ensure that your camera is properly aligned with the barcode. You can do this by adjusting the distance between the camera and the barcode u... ⇲

Issues with UPC code scanning

Fix: Make sure that the UPC code is not damaged or obscured. If the code is dirty, clean it gently with a soft cloth. Additionally, ensure that y... ⇲

Camera issue

Difficulty with small or shiny barcodes

Fix: For small or shiny barcodes, try to angle the camera slightly to reduce glare. You can also try to cover the barcode with a piece of paper t... ⇲

Camera flips in portrait mode

Fix: Check the app settings to see if there is an option to lock the camera orientation. If not, try using the app in landscape mode to avoid the... ⇲

Wide angle camera won't focus

Fix: Ensure that you are holding the camera steady and at the correct distance from the barcode. Wide-angle lenses can struggle with focus if the... ⇲

No zoom mode or high contrast scanning mode

Fix: Check the app settings to see if there are any options for zoom or high contrast modes. If not, consider using a different scanning app that... ⇲

Flash not automatically enabled when scanning

Fix: Check the app settings to see if there is an option to enable the flash automatically when scanning. If not, you may need to manually turn o... ⇲

No option to work on existing pictures

Fix: If the app does not support scanning from existing pictures, consider using a different app that allows you to upload images for scanning.... ⇲

ScanKey not recognizing certain barcodes

Fix: Ensure that the barcode is not damaged or obscured. Clean the barcode if necessary and try scanning again. OR If the app consistently fai... ⇲

Bugs issue

Multilingual autocorrect stops working

Fix: Go to your iPhone settings, navigate to 'General' > 'Keyboard' > 'Keyboards', and ensure that the desired languages are enabled. You may nee... ⇲

Leading zero prepended to scanned codes

Fix: After scanning, manually remove the leading zero from the scanned code before using it. This can be done by editing the text field where the... ⇲

Auto return feature doesn't work

Fix: Check the app settings to see if there is an option to enable or adjust the auto return feature. If it is already enabled, try toggling it o... ⇲

Lack of support for Code 39 barcodes

Fix: If the app does not support Code 39, consider using a different barcode scanning app that explicitly states support for this type of barcode... ⇲

Crashes issue

ScanKey crashes on opening

Fix: Try restarting your iPhone to clear any temporary glitches that may be causing the app to crash. After restarting, attempt to open the app a... ⇲

UI issue

No hide keyboard button

Fix: To hide the keyboard, try tapping outside the keyboard area on the screen. This should dismiss the keyboard without needing a dedicated butt... ⇲

Settings issue

Keyboard keeps changing from default

Fix: Go to your iPhone settings, navigate to 'General' > 'Keyboard' > 'Keyboards', and ensure that your preferred keyboard is set as the default.... ⇲

Keyboard lacks auto capitalization and punctuation

Fix: Go to your iPhone settings, navigate to 'General' > 'Keyboard', and ensure that 'Auto-Capitalization' and 'Smart Punctuation' are enabled.... ⇲

Payments issue

In-app purchases or restrictions

Fix: Review the app's settings to see if there are options to manage in-app purchases. If you want to avoid them, consider disabling in-app purch... ⇲

Notifications issue