fix problems on WBGO.org [iphone]

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—— Run into issues on WBGO.org? Get help pending when official support gets back to you!

WBGO.org
Info:
company: NEWARK PUBLIC RADIO, INC
: https://www.airkast.com
: www.airkast.com
Chat with our AI-based WBGO.org Support
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Streaming issue

WBGO.org stops streaming after a few minutes

Fix: 1. Check your internet connection. Ensure you are connected to a stable Wi-Fi or cellular network. You can test this by trying to load a web... ⇲
 
Compatibility issue

Poor multitasking support

Fix: 1. Use the app in split-screen mode if your iPhone supports it. Swipe up from the bottom of the screen to access the app switcher, then drag... ⇲
 
UI issue

Navigation is not intuitive

Fix: 1. Familiarize yourself with the app's layout. Spend some time exploring the menus and options to understand where everything is located. 2... ⇲

Old app was easier to use

Fix: 1. Explore the new features and layout of the app. Sometimes, newer versions have added functionalities that may not be immediately obvious.... ⇲
 
Privacy issue

Privacy concerns with AirKast

Fix: 1. Review the app's privacy settings. Go to Settings within the app and check what data is being collected and how it is used. 2. Adjust yo... ⇲

Long privacy notice

Fix: 1. Take the time to read the privacy notice to understand what data is collected and how it is used. This can help you make informed decisio... ⇲
 
Customization issue

Lack of landscape mode

Fix: 1. Check if there is an option in the app settings to enable landscape mode. Some apps have this feature hidden in their settings. 2. Rotat... ⇲
 
Audio issue

Cannot access HD-2 stream

Fix: 1. Ensure that you are connected to a strong internet connection. Try switching between Wi-Fi and cellular data to see if that resolves the... ⇲

Streaming stops when switching apps

Fix: 1. Check your iPhone's background app refresh settings. Go to Settings > General > Background App Refresh and ensure it is enabled for the a... ⇲

Difficulties with AirPods connectivity

Fix: 1. Ensure your AirPods are charged and properly connected. Go to Settings > Bluetooth and check if your AirPods are listed as connected. 2.... ⇲
 
Settings issue

No sleep option

Fix: 1. Use the iPhone's built-in sleep timer. Go to the Clock app, select Timer, set the desired time, and choose 'Stop Playing' as the action w... ⇲
 
Glitches issue

Technical glitches

Fix: 1. Restart the app by closing it completely and reopening it. 2. Clear the app's cache by deleting and reinstalling the app. This can often... ⇲
 
Network issue

WBGO.org does not reconnect automatically

Fix: 1. Check your internet connection settings. Ensure that your Wi-Fi or cellular data is stable and that the app has permission to use data in... ⇲
 
Installation issue

Requires frequent reinstallation

Fix: 1. Ensure your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check available space. Delete unnecessary apps... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
57.8%

Good experience
35.6%

Neutral
6.7%

~ from our NLP analysis of 45 combined software ratings.

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 Private Data WBGO.org collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics