fix problems on NimNim Laundry & Dry Clean [iphone]

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—— Run into issues on NimNim Laundry & Dry Clean? Get help pending when official support gets back to you!

NimNim Laundry & Dry Clean
Info:
company: NimNim, Inc.
: http://getnimnim.com
Chat with our AI-based NimNim Laundry & Dry Clean Support
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Support issue

Poor communication regarding order status

Fix: Utilize any tracking features within the app to monitor the status of your order. If the app does not provide updates, consider setting a re... ⇲

Delayed responses to customer inquiries

Fix: When reaching out for support, use the app's official communication channels, as these may be prioritized. Be clear and concise in your mess... ⇲

Lack of follow-up on complaints

Fix: After submitting a complaint, keep a record of your complaint details and any reference numbers provided. This will help you follow up effec... ⇲
 
Bugs issue

Quality of cleaning not up to standard

Fix: Before sending items, communicate any specific cleaning requirements or concerns through the app. This can help ensure that your expectation... ⇲

Inadequate handling of delicate items

Fix: Before sending delicate items, specify their nature in the order notes and inquire about the cleaning process to ensure they are handled pro... ⇲
 
Glitches issue

NimNim Laundry & Dry Clean glitches causing billing issues

Fix: If you encounter billing issues, try logging out of the app and then logging back in. This can sometimes resolve temporary glitches. OR C... ⇲
 
Customization issue

Inflexible scheduling options

Fix: Check the app regularly for any updates or changes to scheduling options, as they may expand or change over time. OR If the scheduling op... ⇲

Limited options for special requests

Fix: When placing an order, clearly state any special requests in the notes section of the order form. This can help ensure your needs are consid... ⇲
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 what users are saying
Good experience
88.6%

Bad experience
11.0%

Neutral
0.4%

~ from our NLP analysis of 473 combined software ratings.

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 Private Data NimNim Laundry & Dry Clean collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics